java.lang.UnsatisfiedLinkError on CppStorageListener

[gclaret]

We started seeing this error on our Unity game.
We tried updating firebase libraries to the latest (10.4.0), and it's still happening.
We cannot reproduce it locally, but see it when we do a live push of our app.

[REQUIRED] Please fill in the following fields:

Unity editor version: 2021.3.13f1
Firebase Unity SDK version: 10.4.0 (but was also happening in 9.x)
Source you installed the SDK: .unitypackage
Problematic Firebase Component: storage
Other Firebase Components in use: auth, messaging, firestore
Additional SDKs you are using: Applovin, singular
Platform you are using the Unity editor on: Mac
Platform you are targeting: Android
Scripting Runtime: IL2CPP

[google-oss-bot]

This issue does not seem to follow the issue template. Make sure you provide all the required information.

[chkuang-g]

Could you provide snippet of code about how you use Storage APIs?

The implementation of nativeCallback should be here and is pretty fundamental to Storage API. The implementation should be this
https://github.com/firebase/firebase-cpp-sdk/blob/8f3e19226639a3b91e5d879cdf5f3d867dbf8db4/storage/src/android/controller_android.cc#L227

We did not see this issue from our daily testapp. Therefore we would like to learn more about your situation.

Ex.

• Since you cannot repro locally, could you describe how you get this callstack?
• Is there certain device having this issue?
• Can you find any patterns?

Thank you!

[google-oss-bot]

Hey @gclaret. We need more information to resolve this issue but there hasn't been an update in 5 weekdays. I'm marking the issue as stale and if there are no new updates in the next 5 days I will close it automatically.

If you have more information that will help us get to the bottom of this, just add a comment!

[google-oss-bot]

Since there haven't been any recent updates here, I am going to close this issue.

@gclaret if you're still experiencing this problem and want to continue the discussion just leave a comment here and we are happy to re-open this.