Image file preview sometimes doesn't work

[Pietro228]

Description

Image file preview sometimes doesn't work and only shows gray square.

Steps To Reproduce

No response

Expected behavior

Show image preview.

Files Version

2.0.34.0

Windows Version

10.0.22000.346

Relevant Assets

Files:

Windows File Explorer:

[gave92]

Any difference if you refresh the folder or switch to griview layout mode?

[Pietro228]

When I refresh the folder it stays the same. In other layouts it shows file icon not the preview. By the way new images that I've downloaded show in preview but with black background.

[yaira2]

@gave92 should we add this to the backlog?

[esdcgit]

It is a gamebreak not having this feature. The application is almost perfect, but i have not had thumbnails work in any try of the software. I recon there might be challenges with HEIC and other file types. If the Image previews work then i will gladly be able to try the software again.

[d2dyno1]

This issue should be resolved with #7881 @Pietro228