Preview on PNG files not shown unless folder is opened in Explorer first

[flackseven]

Description

No previews appear on PNG file icons.

Steps To Reproduce

1. Open any folder that contains png files
2. Set layout to Small/Medium/Large Icons

Expected behavior

PNG file icons should have a preview

Files Version

Version: 2.0.0.0 OS Version: 10.0.19043.1237

Windows Version

Windows 10 Pro 21H1 19043.1237

Relevant Assets

No response

[gave92]

Thanks for the report. Do those files have a preview in Windows Explorer?

[flackseven]

@gave92, yes, even with system "Photos" app as default

[gave92]

Thanks for confirming, also does the preview pane in Files show a preview for those?

[flackseven]

@gave92 Unlike the icons, it is displayed on the preview pane.

[michaelhthomas]

I'm having the same issue specific to PNG files, but after opening the same folder in Windows Explorer, then reloading the folder in Files, the thumbnails appear as normal. It's only when opening a folder for which thumbnails have not yet been generated that they don't load. JPG and other files, however, work just fine even when being opened for the first time.

[bashcrandicoot]

+1

[candrapersada]

why File crashes when trying to access video thumbnails?

[luketxr]

+1