Call don't work to Element iOS in latest version

[notramo]

Steps to reproduce

Place a call between Element iOS and Element Web. Both apps on latest version.
It works if the devices are on the same LAN, but does not work if one of the devices is on Wi-Fi, the other is on mobile data (doesn't matter if it's the iOS or the Web, neither works).

Outcome

What did you expect?

Using Element for calls.

What happened instead?

Using Google Meet.

Operating system

Void Linux

Browser information

Firefox, latest version

URL for webapp

app.element.io, but also develop.element.io

Application version

latest

Homeserver

matrix.grin.hu

Will you send logs?

No

[t3chguy]

That sounds like a TURN server issue, have you ran a TURN server test against the credentials given by your HS?

[t3chguy]

Without logs nothing more can be investigated and this would need closing as a server issue

[t3chguy]

Hi, I'm going to close this issue for now as there is not enough info here for us to be able to action it. Please feel welcome to reopen or ask me to reopen the issue if you update the description with steps/screenshots/video/more details so our developers can have a look at it.