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Failed to join. There was an error joining #24162

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JeanPaulLucien opened this issue Jan 4, 2023 · 4 comments
Closed

Failed to join. There was an error joining #24162

JeanPaulLucien opened this issue Jan 4, 2023 · 4 comments
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T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@JeanPaulLucien
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JeanPaulLucien commented Jan 4, 2023

Steps to reproduce

  1. Try to join to room.

Rooms to reproduce:
#stardust:matrix.org
#the:matrix.org
#te:matrix.org

Outcome

What did you expect?

Joined to the room

What happened instead?

Failed to join

Operating system

Windows 7

Application version

1.11.17

How did you install the app?

No response

Homeserver

matrix.org

Will you send logs?

No

@weeman1337 weeman1337 added the X-Needs-Info This issue is blocked awaiting information from the reporter label Jan 5, 2023
@weeman1337
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Thanks for reporting the issue @JeanPaulLucien Can you be a bit more specific? What do you mean by „Failed to join“? What is the exact error you see. Can you send logs just after this happened (via Settings → Help & About → Send debug logs)?

@JeanPaulLucien
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JeanPaulLucien commented Jan 5, 2023

@weeman1337
"Failed to join" means the (big) text in Element Desktop. "There was an error joining" was the (small) text.

@JeanPaulLucien
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Another one room to reptoduce: #mas:matrix.org

@turt2live
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Like #24102 , we will need to know how exactly you're getting to the join screen in order to diagnose this issue.

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Labels
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