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Encryption upgrade prompt doesn't lead anywhere #22893

@kongo09

Description

@kongo09

Steps to reproduce

  1. Logging into desktop Element with new element.io identity

  2. Some very limited usage, mostly DMs

  3. Encryption upgrade available prompt pops up
    image

  4. Clicking on upgrade, it asks for my security key
    image

  5. Clicking on continue just brings me back to the original screen
    image

Outcome

What did you expect?

I would have expected the client to do whatever it has to do and the initial prompt to disappear, potentially showing a brief confirmation message that all is good.

What happened instead?

I feel like in a loop and I cannot resolve this.

Operating system

Windows

Application version

Element version: 1.11.0, Olm version: 3.2.8

How did you install the app?

from element.io

Homeserver

element.io

Will you send logs?

Yes

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    Labels

    A-E2EEA-New-UsersA-OnboardingThe users first experience of Element, whether that be first impressions or first tasks.O-OccasionalAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectZ-WTF

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