-
Notifications
You must be signed in to change notification settings - Fork 717
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
After Update to 1.5.7 Element gets stuck in the splash screen #7557
Comments
Rage shake does not work so here is a logcat logcat | grep vector:
|
I've experienced the same issue after updating from 1.5.3 to 1.5.7 (Google Play). Leaving the app open on the splash screen for roughly 8 Minutes seems to have fixed the issue for me. |
I had the same issue with FDroid version and GrapheneOS without Google Play services. It did not work correctly even after force stopping and clearing cache: the app eventually started, but was very slow to receive and send messages. I had to cleanly reinstall the previous version. |
I also force stopped & cleared the cache first before waiting those ~ 8 minutes. Not sure if that actually made a difference, though. |
Same for me! |
@felschr I did the same without waiting, and it did not work. After waiting for a couple of minutes, I tried it again, and it did work as you described. On 1.5.8 from GitHub it firstly started with a pure green screen (no logo), after clearing the cache and immediately trying it again it showed the green screen with the element logo. Synapse: v1.71.0 (self-hosted) |
My wife and I are having the same issue. Latest version of Element Android (1.5.7 from the Play Store), our self hosted server is Synapse 1.71.0. I'm on a Pixel 7 Pro, she's on a Pixel 6 Pro. Both of us get a frozen splash screen and nothing else. I have tried leaving my phone on that splash screen for 30 minutes and nothing changed. I tried force closing, force closing + clearing cache, etc. with no luck. |
1.5.6 from fdroid, waited 15min on logo screen / launch screen, pressed "element is not responding -> wait" every few seconds, nothing happened, shaking the phone did nothing either |
Only a downgrade to 1.5.6 is suitable. |
1.5.6 was the one that initially had this problem. I stopped getting messages after upgrading to 1.5.6. 1.5.7 is available in F-Droid but I won't update until this bug will get finally fixed. I'm sticking with 1.5.4. |
Same behaviour with 1.5.7 |
again with 1.5.7.sc62-test16, app data were wiped last time after installation of the previous release |
After a few days with 1.5.7, I was finally able to start the app. Updated to 1.5.8 this morning, and I'm back to hanging on the splash screen. I do have sending client info enabled. |
My wife disabled sending client info before updating to 1.5.8, and she did not get a hang on the splash screen. |
I can confirm. Versions of Element v1.5.6, v1.5.7, v1.5.8, after update the app stays in the start / splash screen with the logo and becomes unresponsive. It loaded afterwards I also force stopped the app and cleared the cache. |
My solution was to remove and reinstall the app. |
Updated to 1.5.8 on FDroid. Problem persists. |
Fixed in version 1.5.10 [40105100] (F-8c111fea) from FDroid. Thanks! |
I was waiting for someone to say something like this before trying to update again. Can confirm I didn't get any issue either, thanks ! |
Happened again with 1.5.22 from GPlay. There is logcat right before Element was started...
when starting SchildiChat, that currently works, there are no lines like... UPDATE: it helped just to reboot the device in this case |
Steps to reproduce
Outcome
What did you expect?
The App openes
What happened instead?
The app stays in the start / splash screen with the logo and becomes unresponsive.
Your phone model
Pixel 6
Operating system version
Calyx OS 4.2.7 (Android 13) (microG)
Application version and app store
Element Android Gplay 1.5.7 or 1.5.6
Homeserver
matrix.koyax.org Synapse 1.70.1
Will you send logs?
Yes
Are you willing to provide a PR?
No
The text was updated successfully, but these errors were encountered: