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Salesforce Component

Table of Contents

General information

Description

elastic.io iPaaS component that connects to Salesforce API

Completeness Matrix

Salesforse-component Completeness Matrix

Salesforse-component Completeness Matrix

API version

The component uses Salesforce - API Version 46.0 by defaults but can be overwritten by the environment variable SALESFORCE_API_VERSION

Environment variables

Name Mandatory Description Values
SALESFORCE_API_VERSION false Determines API version of Salesforce to use Default: 46.0
REFRESH_TOKEN_RETRIES false Determines how many retries to refresh token should be done before throwing an error Default: 10
HASH_LIMIT_TIME false Hash expiration time in ms Default: 600000
HASH_LIMIT_ELEMENTS false Hash size number limit Default: 10

Credentials

Authentication occurs via OAuth 2.0. In order to make OAuth work, you need a new App in your Salesforce. During app creation process you will be asked to specify the callback URL, to process OAuth authentication via elastic.io platform your callback URL should be https://your-tenant.elastic.io/callback/oauth2. More information you can find here.

During credentials creation you would need to:

  • select existing Auth Client from drop-down list Choose Auth Client or create the new one. For creating Auth Client you should specify following fields:
Field name Mandatory Description
Name true your Auth Client's name
Client ID true your OAuth client key
Client Secret true your OAuth client secret
Authorization Endpoint true your OAuth authorization endpoint. For production use https://login.salesforce.com/services/oauth2/authorize, for sandbox - https://test.salesforce.com/services/oauth2/authorize
Token Endpoint true your OAuth Token endpoint for refreshing access token. For production use https://login.salesforce.com/services/oauth2/token, for sandbox - https://test.salesforce.com/services/oauth2/token
  • fill field Name Your Credential
  • click on Authenticate button - if you have not logged in Salesforce before then log in by entering data in the login window that appears
  • click on Verify button for verifying your credentials
  • click on Save button for saving your credentials

Triggers

Get New and Updated Objects Polling

Polls existing and updated objects. You can select any custom or built-in object for your Salesforce instance.

Input field description

  • Object - Input field where you should select the type of object which updates you want to get. E.g. Account;
  • Start Time - Indicates the beginning time to start polling from. Defaults to 1970-01-01T00:00:00.000Z;
  • End Time - If provided, don’t fetch records modified after this time;
  • Size of Polling Page - Indicates the size of pages to be fetched. You can set positive integer, max 10 000, defaults to 1000;
  • Process single page per execution - You can select on of options (defaults to yes):
    1. yes - if the number of changed records exceeds the maximum number of results in a page, wait until the next flow start to fetch the next page;
    2. no - if the number of changed records exceeds the maximum number of results in a page, the next pages will fetching in the same execution.
  • Include linked objects - Multiselect dropdown list with all the related child and parent objects of the selected object type. List entries are given as Object Name/Reference To (Relationship Name). Select one or more related objects, which will be join queried and included in the response from your Salesforce Organization. Please see the Limitations section below for use case advisories.
  • Output method - dropdown list with options: Emit all - all found records will be emitted in one array records, and Emit individually - each found object will be emitted individual. Optional field, defaults to: Emit individually.
  • Max Fetch Count - limit for a number of messages that can be fetched. 1,000 is the default value when the variable is not set. For example, you have 234 “Contact” objects, 213 of them were changed from 2019-01-01. You want to select all “Contacts” that were changed from 2019-01-01, set the page size to 100 and process single page per execution. For you purpose you need to specify following fields:
    • Object: Contact
    • Start Time: 2019-01-01T00:00:00.000Z
    • Size of Polling Page: 100
    • Process single page per execution: yes (or leave this empty)

image

As a result, all contacts will be fetched in three calls of the trigger: two of them by 100 items, and the last one by 13. If you select no in Process single page per execution, all 213 contacts will be fetched in one call of the trigger.

Limitations

When a binary field (primitive type base64, e.g. Documents, Attachments, etc) is selected on Include linked objects, an error will be thrown: 'MALFORMED_QUERY: Binary fields cannot be selected in join queries. Instead of querying objects with binary fields as linked objects (such as children Attachments), try querying them directly.' There is also a limit to the number of linked objects that you can query at once - beyond two or three, depending on the number of fields in the linked objects, Salesforce could potentially return a Status Code 431 or 414 error, meaning the query is too long. Finally, due to a bug with multiselect dropdowns, it is recommended to deselect all of the elements in this field before you change your selection in the Object dropdown list.

Query Trigger

Continuously runs the same SOQL Query and emits results according to Output method configuration field. Use the Salesforce Object Query Language (SOQL) to search your organization’s Salesforce data for specific information. SOQL is similar to the SELECT statement in the widely used Structured Query Language (SQL) but is designed specifically for Salesforce data. This trigger allows you to interact with your data using SOQL.

List of Expected Config fields

  • SOQL Query - Input field for your SOQL Query
  • Output method - dropdown list with options: Emit all - all found records will be emitted in one array records, and Emit individually - each found object will be emitted individual. Optional field, defaults to: Emit individually.

Subscribe to platform events (REALTIME FLOWS ONLY)

This trigger will subscribe for any platform Event using Salesforce streaming API.

Input field description

  • Event object name - Input field where you should select the type of platform event which you want to subscribe E.g. My platform event

How to create new custom Platform event Entity:

Setup --> Integrations --> Platform Events --> New Platform Event Screenshot from 2019-03-11 11-51-10

You can find more detail information in the Platform Events Intro Documentation.

Limitations:

At the moment this trigger can be used only for "Realtime" flows.

Actions

Bulk Create/Update/Delete/Upsert

Bulk API provides a simple interface for quickly loading large amounts of data from CSV file into Salesforce (up to 10'000 records). Action takes a CSV file from the attachment as an input. CSV file format is described in the Salesforce documentatio

List of Expected Config fields

  • Operation - dropdown list with 4 supported operations: Create, Update, Upsert and Delete.
  • Object - dropdown list where you should choose the object type to perform bulk operation. E.g. Case.
  • Timeout - maximum time to wait until the server completes a bulk operation (default: 600 sec).

Expected input metadata

  • External ID Field - a name of the External ID field for Upsert operation. E.g. my_external_id__c

Expected output metadata

Result is an object with a property result: array. It contains objects with 3 fields.

  • id - string, salesforce object id
  • success - boolean, if operation was successful true
  • errors - array, if operation failed contains description of errors

Limitations

  • No errors thrown in case of failed Object Create/Update/Delete/Upsert ("success": "false").
  • Object ID is needed for Update and Delete.
  • External ID is needed for Upsert.
  • Salesforce processes up to 10'000 records from the input CSV file.

Bulk Query

Fetches records to a CSV file.

Expected input metadata

  • SOQL Query - Input field where you should type the SOQL query. E.g. "SELECT ID, Name from Contact where Name like 'John Smi%'"

Result is a CSV file in the attachment.

Create Object

Creates a new Selected Object. Action creates a single object.

Note: In case of an Attachment object type you should specify Body in base64 encoding. ParentId is a Salesforce ID of an object (Account, Lead, Contact) which an attachment is going to be attached to.

List of Expected Config fields

  • Object - Input field where you should choose the object type, which you want to find. E.g. Account
  • Utilize data attachment from previous step (for objects with a binary field) - a checkbox, if it is checked and an input message contains an attachment and specified object has a binary field (type of base64) then the input data is put into object's binary field. In this case any data specified for the binary field in the data mapper is discarded.

This action will automatically retrieve all existing fields of chosen object type that available on your Salesforce organization

Expected input metadata

Input metadata is fetched dynamically from your Salesforce account.

Expected output metadata

Output metadata is the same as input metadata, so you may expect all fields that you mapped as input to be returned as output.

Limitations

When Utilize data attachment from previous step (for objects with a binary field) is checked and this action is used with Local Agent error would be thrown: 'getaddrinfo ENOTFOUND steward-service.platform.svc.cluster.local steward-service.platform.svc.cluster.local:8200'

Delete Object (at most 1)

Deletes an object by a selected field. One can filter by either unique fields or all fields of that sobject.

List of Expected Config fields

  • Object - dropdown list where you should choose the object type, which you want to find. E.g. Account.
  • Type Of Search - dropdown list with two values: Unique Fields and All Fields.
  • Lookup by field - dropdown list with all fields on the selected object, if on Type Of Search is chosen All Fields, or with all fields on the selected object where type is id or unique is true , if on Type Of Search is chosen Unique Fields then all searchable fields both custom and standard will be available for selection.

Expected input metadata

Input metadata is fetched dynamically from your Salesforce account and depends on field Lookup by field.

Expected output metadata

Result is an object with 3 fields.

  • id - string, salesforce object id
  • success - boolean, if operation was successful true
  • errors - array, if operation fails, it will contain description of errors

Lookup Object (at most 1)

Lookup an object by a selected field. Action creates a single object.

List of Expected Config fields

  • Object - Dropdown list displaying all searchable object types. Select one type to query, e.g. Account.
  • Type Of Search - Dropdown list with two values: Unique Fields and All Fields.
  • Lookup by field - Dropdown list with all fields on the selected object if the Type Of Search is All Fields. If the Type Of Search is Unique Fields, the dropdown lists instead all fields on the selected object where type is id or unique is true.
  • Include referenced objects - Multiselect dropdown list with all the related child and parent objects of the selected object type. List entries are given as Object Name/Reference To (Relationship Name). Select one or more related objects, which will be join queried and included in the response from your Salesforce Organization. Please see the Limitations section below for use case advisories.
  • Allow criteria to be omitted - Checkbox. If checked and nothing is specified in criteria, an empty object will be returned. If not checked and nothing is found, the action will throw an error.
  • Allow zero results - Checkbox. If checked and nothing is found in your Salesforce Organization, an empty object will be returned. If not checked and nothing is found, the action will throw an error.
  • Pass binary data to the next component (if found object has it) - Checkbox. If it is checked and the found object record has a binary field (primitive type base64), then its data will be passed to the next component as a binary attachment.
  • Enable Cache Usage - Flag to enable cache usage.

Expected input metadata

Input metadata is fetched dynamically from your Salesforce account. Metadata contains one field whose name, type and mandatoriness are generated according to the value of the configuration fields Lookup by field and Allow criteria to be omitted.

Expected output metadata

Output metadata is the same as input metadata, so you may expect all fields that you mapped as input to be returned as output.

Limitations

  1. When a binary field (primitive type base64, e.g. Documents, Attachments, etc) is selected on Include linked objects, an error will be thrown: MALFORMED_QUERY: Binary fields cannot be selected in join queries. Instead of querying objects with binary fields as linked objects (such as children Attachments), try querying them directly. There is also a limit to the number of linked objects that you can query at once - beyond two or three, depending on the number of fields in the linked objects, Salesforce could potentially return a Status Code 431 or 414 error, meaning the query is too long. Finally, due to a bug with multiselect dropdowns, it is recommended to deselect all of the elements in this field before you change your selection in the Object dropdown list.

  2. Not supported object lookup when selected field value is null

  3. When Pass binary data to the next component (if found object has it) is checked and this action is used with Local Agent, an error will be thrown: 'getaddrinfo ENOTFOUND steward-service.platform.svc.cluster.local steward-service.platform.svc.cluster.local:8200'

Note

Action has caching mechanism. By default action stores last 10 request-response pairs for 10 min duration. This parameters can be changed by setting environment variables:

  • HASH_LIMIT_TIME - Hash expiration time in milis
  • HASH_LIMIT_ELEMENTS - Hash size number limit

Lookup Objects

Lookup a list of objects satisfying specified criteria.

List of Expected Config fields

  • Object - dropdown list where you should choose the object type, which you want to find. E.g. Account.
  • Include deleted - checkbox, if checked - deleted records will be included into the result list.
  • Output method - dropdown list with following values: "Emit all", "Emit page", "Emit individually".
  • Number of search terms - text field to specify a number of search terms (positive integer number [1-99] or 0).
  • Enable Cache Usage - Flag to enable cache usage.
  • Max Fetch Count - limit for a number of messages that can be fetched. 1,000 is the default value when the variable is not set.

Expected input metadata

Depending on the the configuration field Output method the input metadata can contain different fields: Output method - "Emit page": Field "Page size" - optional positive integer that defaults to 1000; Field "Page number" - required non-negative integer (starts with 0, default value 0);

Output method - "Emit all": Field "Maximum number of records" - optional positive integer (default value 1000);

Output method - "Emit individually": Field "Maximum number of records" - optional positive integer (default value 10000);

Note that the number of records the component emits may affect the performance of the platform/component.

Groups of fields for each search term go next:

Field "Field name" - string represents object's field (a list of allowed values is available); Field "Field value" - string represents value for selected field; Field "Condition" - one of the following: "=", "!=", "<", "<=", ">", ">=", "LIKE", "IN", "NOT IN";

Between each two term's group of fields:

Field "Logical operator" - one of the following: "AND", "OR";

Expected output metadata

Output data is an object, with a field "results" that is an array of objects.

Note

Action has caching mechanism. By default action stores last 10 request-response pairs for 10 min duration. This parameters can be changed by setting environment variables:

  • HASH_LIMIT_TIME - Hash expiration time in milis
  • HASH_LIMIT_ELEMENTS - Hash size number limit

Query Action

Executing a SOQL Query that may return many objects. Use the Salesforce Object Query Language (SOQL) to search your organization’s Salesforce data for specific information. SOQL is similar to the SELECT statement in the widely used Structured Query Language (SQL) but is designed specifically for Salesforce data. This action allows you to interact with your data using SOQL. Empty object will be returned, if query doesn't find any data.

List of Expected Config fields

  • Optional batch size - A positive integer specifying batch size. If no batch size is specified then results of the query will be emitted one-by-one, otherwise, query results will be emitted in an array of maximum batch size.
  • Allow all results to be returned in a set (overwrites 'Optional batch size feature') - checkbox which allows emitting query results in a single array. Optional batch size option is ignored in this case.
  • Include deleted - checkbox, if checked - deleted records will be included into the result list.
  • Max Fetch Count - limit for a number of messages that can be fetched. 1,000 is the default value when the variable is not set.

Expected input metadata

  • SOQL Query - Input field where you should type the SOQL query. E.g. "SELECT ID, Name from Contact where Name like 'John Smi%'"

Upsert Object

Creates or Updates Selected Object. Action creates a single object.

List of Expected Config fields

  • Object - Input field where you should choose the object type, which you want to find. E.g. Account
  • Optional Upsert field - Input field where you should specify the ExternalID name field. E.g. ExtId__c.
  • Utilize data attachment from previous step (for objects with a binary field) - a checkbox, if it is checked and an input message contains an attachment and specified object has a binary field (type of base64) then the input data is put into object's binary field. In this case any data specified for the binary field in the data mapper is discarded.

You should specify external or internal Id for making some updates in salesforce object. If you want to create new Object you should always specify Optional Upsert field and value of ExternalId in input body structure.

Expected input metadata

Input metadata is fetched dynamically from your Salesforce account.

Expected output metadata

Output metadata is the same as input metadata, so you may expect all fields that you mapped as input to be returned as output.

Limitations

When Utilize data attachment from previous step (for objects with a binary field) is checked and this action is used with Local Agent error would be thrown: 'getaddrinfo ENOTFOUND steward-service.platform.svc.cluster.local steward-service.platform.svc.cluster.local:8200'

Known limitations

Attachments mechanism does not work with Local Agent Installation

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