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[REQUEST]: Add a known issue for Elastic Agent failing to enroll into Fleet #1800

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elastic/docs-content
#1578
@vishaangelova

Description

@vishaangelova

Description

An issue that affects releases 8.17.1+ was reported in #7794, and needs to be added as a known issue to the release notes for versions 8.17.1+.

The problem:

On Windows, an installed Elastic Agent that is enrolled into Fleet is unable to re-enroll. Performing enroll fails with an error:

C:\Program Files\Elastic\Agent>.\elastic-agent.exe enroll --url={url} --enrollment-token={token}
Error: the command is executed as root but the program files are not owned by the root user.
For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html

Resources

elastic/elastic-agent#7794

Collaboration

The documentation team will investigate the issue and create the initial content.

Point of contact.

Main contact: @nimarezainia

Stakeholders: @elastic/fleet

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