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Re-added the Codewind chatbot, which provides immediate attention to user questions #701
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…user questions Signed-off-by: Sujeily Fonseca <sujeily.fonseca@ibm.com>
sujeilyfonseca
changed the title
jopit
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Aug 6, 2020
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Consensus is not to add the chatbot at this time, closing this PR without merging. |
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Signed-off-by: Sujeily Fonseca sujeily.fonseca@ibm.com
What type of PR is this ?
Why this PR was re-added?
There was a discussion meeting with Jasper Chui, Andy Watson, Brandy Byrd, James Cockbain, and Sarah Ishida, where it was decided a process for keeping the chatbot. The meeting resolution was to re-create the pull-request.
What does this PR do ?
Includes a virtual assistant to improve the experience of Codewind users by providing immediate attention to their questions.
The virtual assistant is called Bree-Z. It started as a POC project were an IBM Developer JumpStart team was mentored to design and develop a solution to address the following business problem:
The chatbot development was done under the mentoring on Brandy Byrd (Product Owner), Sujeily Fonseca (Technical Mentor/Leader), and Lisa Schenkewitz (Design Thinking Coach).
The design was based on input from a Junior Developer, Senior Developer, Integration Team Leader, and Business Stakeholders. It passed throughout two testing phases with Codewind developers, Codewind leaders, Watson leaders, Content developers, and general individuals.
It was intended to go through a third testing phase with a Hack-A-Chat event but was not possible. However, I worked to fix some bugs, enhanced the dialog tree, enhanced the search feature, and updated its content based on the latest.
Bree-Z is capable of:
Bree-Z was build using Watson tools.
Which issue(s) does this PR fix ?
eclipse-archived/codewind#3212
Does this PR require a documentation change ?
N/A
Any special notes for your reviewer ?
Bree-Z can be tested by clicking on the chat button available at the bottom-right corner:
The avatar was designed specifically for Codewind, so its original:
Feel free to request any necessary changes.