Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
54 changes: 43 additions & 11 deletions docs/usage/myinvois/einvoice-operation.md
Original file line number Diff line number Diff line change
Expand Up @@ -57,6 +57,38 @@ In the scenario where you already issued a lot of invoices but yet to submit E-I

![batch-submission-refresh](../../../static/img/myinvois/einvoice/batch-submission-refresh.png)

### Resolving Submitting Status

Submitting status is not a common status you will encounter. It will only stuck at submitting status during the event SQL Account fails to receive response from MyInvois Portal when the document may or may not be submitted. This mechanism is to **prevent double submission**.

Below show the icon of submitting status, it is a **red** submitted icon.

![submitting-status-detail](../../../static/img/myinvois/einvoice/submitting-status-detail.png)

![submitting-status-browse](../../../static/img/myinvois/einvoice/submitting-status-browse.png)

There are 2 way to resolve submitting status.

- Using [refresh status (Single Document)](#refresh-status-single-document).
- Using [batch refresh status](#batch-refresh-status).

1. After refresh status is clicked, SQL Account will automatically check if the document was submitted successfully to MyInvois Portal. In the event that:

1. Document is **successfully found** in MyInvois Portal. Confirmation dialog will be prompted. (1) show the current document number that is being resolved. Select the correct document and click **OK** (2) to complete resolving submitting status.

![submitting-status-resolving](../../../static/img/myinvois/einvoice/submitting-status-resolving.png)

2. Document is **not found** in MyInvois Portal. Action dialog will be prompted.

![submitting-status-resolving-error](../../../static/img/myinvois/einvoice/submitting-status-resolving-error.png)

:::warning
Sometimes it take a long time for the submitted document to appear in MyInvois Portal. Please ensure it has not been submitted before Reset E-Invoice status to avoid double submission.
:::

- Click **Search again** to retry find from MyInvois Portal again.
- Click **Reset E-Invoice status** to remove submitting status, so you are able to resubmit the document again (This may lead to duplicate submission).

## Test E-Invoice Validation

:::important
Expand Down Expand Up @@ -137,27 +169,27 @@ Preview the report and you can see the E-Invoice validation QR code is embedded

![sales-invoice-preview](../../../static/img/myinvois/einvoice/sales-invoice-preview.png)

## Check Status
## Refresh Status

You can easily check the latest status of an invoice in SQL Account to ensure it has been submitted and processed correctly.

### Check Status (Single Document)
### Refresh Status (Single Document)

1. Click on **MyInvois** > **Check E-Invoice Status**
1. Click on **MyInvois** > **Check E-Invoice Status** (1) or **Icon** (2).

![sales-invoice-check-status-button](../../../static/img/myinvois/einvoice/sales-invoice-check-status-button.png)
![sales-invoice-refresh-status-button](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-button.png)

2. You will be able to see the current status of the submitted invoice, along with the QR code and a validation page.

![sales-invoice-check-status-valid](../../../static/img/myinvois/einvoice/sales-invoice-check-status-valid.png)
![sales-invoice-refresh-status-valid](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-valid.png)

:::info[NOTE]
If the invoice status is marked as invalid, a list of errors will be displayed. You can use this information to correct the invoice and resubmit it.
:::

![sales-invoice-check-status-invalid](../../../static/img/myinvois/einvoice/sales-invoice-check-status-invalid.png)
![sales-invoice-refresh-status-invalid](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-invalid.png)

### Batch Check Status
### Batch Refresh Status

In certain situations, the status of your E-Invoices may not reflect the latest updates due to various factors such as:

Expand All @@ -172,7 +204,7 @@ To ensure that you are viewing the most up-to-date status of your E-Invoices, fo

This process will retrieve the latest status for all submitted documents, ensuring that your records are accurate and up to date.

![batch-check-status](../../../static/img/myinvois/einvoice/batch-check-status.png)
![batch-refresh-status](../../../static/img/myinvois/einvoice/batch-refresh-status.png)

## Submission Log

Expand Down Expand Up @@ -310,7 +342,7 @@ You can share invoice PDF to SQL buyer.

1. Click on **MyInvois** > **Check E-Invoice Status**

![sales-invoice-check-status-button](../../../static/img/myinvois/einvoice/sales-invoice-check-status-button.png)
![sales-invoice-refresh-status-button](../../../static/img/myinvois/einvoice/sales-invoice-refresh-status-button.png)

2. Click on **Share** to share the invoice PDF with SQL buyer

Expand Down Expand Up @@ -422,9 +454,9 @@ When selected invoices include those with E-Invoice Request (Hourglass icon), th
![batch-submit](../../../static/img/myinvois/einvoice-request/batch-submit.png)

:::info[NOTE]
You may click the Valid icon to perform check status
You may click the Valid icon to perform refresh status
:::

![batch-submit-valid](../../../static/img/myinvois/einvoice-request/batch-submit-valid.png)

![batch-submit-check-status](../../../static/img/myinvois/einvoice-request/batch-submit-check-status.png)
![batch-submit-refresh-status](../../../static/img/myinvois/einvoice-request/batch-submit-refresh-status.png)
40 changes: 20 additions & 20 deletions docs/usage/myinvois/einvoice.md
Original file line number Diff line number Diff line change
Expand Up @@ -45,10 +45,10 @@ After saving your Sales Invoice or Cash Sales document, you can access E-Invoice
- [Submission](e-invoice-operation#submission)
- [Consolidate](e-invoice-operation#consolidate)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Share PDF](e-invoice-operation#share-pdf-experimental)
- [E-Invoice Request](e-invoice-operation#e-invoice-request)
Expand Down Expand Up @@ -135,10 +135,10 @@ After saving your Credit Note document, you can access E-Invoice operations thro

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Share PDF](e-invoice-operation#share-pdf-experimental)

Expand Down Expand Up @@ -186,10 +186,10 @@ After saving your Debit Note document, you can access E-Invoice operations throu

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Share PDF](e-invoice-operation#share-pdf-experimental)

Expand Down Expand Up @@ -246,10 +246,10 @@ After saving your Purchase Invoice or Cash Purchase document, you can access E-I
- [Batch Import](e-invoice-operation#batch-import)
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Download PDF](e-invoice-operation#download-pdf-experimental)

Expand Down Expand Up @@ -338,10 +338,10 @@ After saving your Purchase Returned document, you can access E-Invoice operation
- [Batch Import](e-invoice-operation#batch-import)
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Download PDF](e-invoice-operation#download-pdf-experimental)

Expand Down Expand Up @@ -392,10 +392,10 @@ After saving your Purchase Debit Note document, you can access E-Invoice operati
- [Batch Import](e-invoice-operation#batch-import)
- [Cancellation (Self-Billed)](e-invoice-operation#cancellation)
- [Rejection (Imported)](e-invoice-operation#rejection-imported-documents)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
- [Download PDF](e-invoice-operation#download-pdf-experimental)

Expand Down Expand Up @@ -477,10 +477,10 @@ After saving your Payment Voucher document, you can access E-Invoice operations

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)

#### Refund Note
Expand Down Expand Up @@ -515,10 +515,10 @@ After saving your Payment Voucher document, you can access E-Invoice operations

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)

### Receipt Voucher
Expand Down Expand Up @@ -556,10 +556,10 @@ After saving your Receipt Voucher document, you can access E-Invoice operations

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)

#### Self-Billed Refund Note
Expand Down Expand Up @@ -594,8 +594,8 @@ After saving your Receipt Voucher document, you can access E-Invoice operations

- [Submission](e-invoice-operation#submission)
- [Cancellation](e-invoice-operation#cancellation)
- [Check Status](e-invoice-operation#check-status)
- [Refresh Status](e-invoice-operation#refresh-status)
- [Log](e-invoice-operation#submission-log)
- [Batch Submission](e-invoice-operation#batch-submission)
- [Batch Check Status](e-invoice-operation#batch-check-status)
- [Batch Refresh Status](e-invoice-operation#batch-refresh-status)
- [Test E-Invoice Validation](e-invoice-operation#test-e-invoice-validation)
Binary file removed static/img/myinvois/einvoice/batch-check-status.png
Binary file not shown.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Binary file not shown.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.