Description
This issue has been moved from a ticket on Developer Community.
When I reconnect to an existing Remote Desktop session on my development machine, the instance of Visual Studio that is already open will hang or become unresponsive. A "Visual Studio is busy" notification will appear after several seconds.
The development machine is running Visual Studio 2019 16.2 and Windows Server 2012 R2.
I am connecting to the remote via Remote Desktop Connection 10.0.18362.1 on Windows 10.
Original Comments
Fiona Niu[MSFT] on 7/26/2019, 05:16 AM:
Thank you for taking the time to log this issue! Could you please provide more information via the Visual Studio Feedback Tool(Help -> Send Feedback -> Report A Problem)so that we can conduct further research? The feedback tool will ensure that we collect the needed information for you without worrying about what to provide (recording, dump file or ETL trace).
Since this issue is now marked as Need More Info, that workflow is enabled in the Feedback Tool:
• Open Visual Studio Feedback tool.• Click the banner letting you know that you have problems requesting your attention.
• Click this problem from the list
• Click "View their request and respond" from the problem details banner
• Add a comment, in the Attachments/Record: click Start Recording
• When the Steps Recorder tool appears, perform the steps that reproduce the problem.
• When you're done, choose the Stop Record button.
• Wait a few minutes for Visual Studio to collect and package the information that you recorded.
• Submit. You will be able to see the comment on Developer Community. For security reasons, your files come directly to us and don't appear on Developer Community.
For the full instructions, please see: https://docs.microsoft.com/en-us/visualstudio/ide/how-to-report-a-problem-with-visual-studio-2017?view=vs-2017#when-further-information-is-needed-need-more-info . For information about what data is collected, see https://docs.microsoft.com/en-us/visualstudio/ide/developer-community-privacy?view=vs-2017#data-we-collect
We look forward to hearing from you!
sjeynes on 7/26/2019, 06:09 AM:
I tried recording the steps before, and it said nothing was recorded, even though the problem did occur. I'll give it another try. These are the steps that cause the issue in Visual Studio:
1. Open Visual Studio 2019 on the remote server
2. Exit the remote session (do not sign out)
3. Reconnect to the remote session
4. Visual Studio 2019 will consistently be unresponsive in the remote session, even after several minutes
This time, I tried the Steps Recorder again, and it became unresponsive after I clicked Stop (screenshot attached). After about 2 minutes, the Steps Recorder said there was an error trying to save the recorded steps.
Fiona Niu[MSFT] on 7/28/2019, 07:41 PM:
Thanks a lot for providing the information. We’re sorry for the issues you’re experiencing. We have directed your feedback to the appropriate engineering team for further evaluation. The team will review the feedback and notify you about the next steps.
Visual Studio Feedback System on 7/30/2019, 06:00 PM:
This issue is currently being investigated. Our team will get back to you if either more information is needed, a workaround is available, or the issue is resolved.
Visual Studio Feedback System on 7/31/2019, 06:59 PM:
We have directed your feedback to the appropriate engineering team for further evaluation. The team will review the feedback and notify you about the next steps.
Original Solutions
(no solutions)