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Issue template #289

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@domlysz

Description

Please respect the following template to report a new issue, otherwise your issue will be automatically closed.

Before submitting, search through existing open or closed issues reports and through blender.stackexchange.com to check whether the issue already exists.

If the issue concerns an operator that grab geodata from an external web service (Basemaps, OSM, SRTM), then it can be a network issue. Please check the urls that are printed in BlenderGIS logs and read #305.

Make sure the issue concerns the BlenderGIS addon and not Blender itself.

In preference do not ask for help here, only report issues. If you need help on how to use the addon make sure to have read the wiki pages first. However, as there is no mailing list about the addon more general questions can be accepted here.

If you need help on how to use Blender itself refer to Blender documentation or requests blender.stackexchange.com, no support will be provided here on Blender general help topics.

Blender and OS versions

Tag here which version of Blender you are using and what's your operating system.

Describe the bug

A clear and concise description of what the bug is.

How to Reproduce

Describe here the steps to reproduce the behavior. Screencasts or screenshots welcome.

Error message

If the addon crash, report here the complete error message. Most of time it will not be possible to solve the issue without any error message.

Error messages are reported into the system console/terminal. However the addon now include a special operator that allows displaying logs directly in Blender.

bgis_logs

If the addon cannot be enabled, you can check the logs file inside your BlenderGIS folder.

Sans titre

Also, Windows users can open the sytem console at any time from the windows menu.

windows_sys_console

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