ISS-160289: Update the React Native SDK guide #195

dhananjayj-dev · 2025-04-03T13:45:42Z

This PR updates the React Native SDK guide.

github-actions · 2025-04-03T13:46:35Z

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github-actions · 2025-04-03T13:46:36Z

fern/docs/pages/plug-sdk/react-native.mdx

⚠️ [EkLine] _{reported by reviewdog 🐶}

Where possible, do not structure sentences in future tense. Use present tense instead. (EK00005)

fern-api-docs/fern/docs/pages/plug-sdk/react-native.mdx

Line 19 in 4a5bbdc

The SDK will be ready for use once you execute the following configuration method.

github-actions · 2025-04-03T13:46:37Z

fern/docs/pages/plug-sdk/react-native.mdx

⚠️ [EkLine] _{reported by reviewdog 🐶}

Where possible, do not structure sentences in future tense. Use present tense instead. (EK00005)

fern-api-docs/fern/docs/pages/plug-sdk/react-native.mdx

Line 32 in 4a5bbdc

On iOS, if you haven't previously identified the user, the DevRev SDK will automatically create an anonymous user for you immediately after the SDK is configured.

github-actions · 2025-04-03T13:46:39Z

fern/docs/pages/plug-sdk/react-native.mdx

⚠️ [EkLine] _{reported by reviewdog 🐶}

Where possible, do not structure sentences in future tense. Use present tense instead. (EK00005)

fern-api-docs/fern/docs/pages/plug-sdk/react-native.mdx

Line 115 in 4a5bbdc

If a custom handler is not defined, all external and in-app links from the support chat will open using the system's default browser, such as Chrome.

github-actions · 2025-04-03T13:46:40Z

fern/docs/pages/plug-sdk/react-native.mdx

⚠️ [EkLine] _{reported by reviewdog 🐶}

Consider using 'go' instead of 'navigate'. (EK25033)

fern-api-docs/fern/docs/pages/plug-sdk/react-native.mdx

Line 215 in 4a5bbdc

The DevRev SDK offers automatic screen tracking to help you understand how users navigate through your app. Although view controllers are automatically tracked, you can manually track screens using the following method:

github-actions · 2025-04-03T13:47:05Z

Published docs preview URL: https://devrev-preview-7cb517f7-e93b-42ae-aa58-85a2696a5dee.docs.buildwithfern.com

github-actions · 2025-04-03T14:09:34Z

Published docs preview URL: https://devrev-preview-b935ef54-c695-457f-9eb0-bf0ba6e055ec.docs.buildwithfern.com

bc-devrev

Approved with some suggestions.

bc-devrev · 2025-04-03T18:04:57Z

fern/docs/pages/plug-sdk/react-native.mdx

@@ -90,7 +90,7 @@ DevRev.createSupportConversation()

 ### In-app link handling

-In some instances, links opened from the support chat are displayed within the app rather than in a browser. You can manage whether the chat modal should close after a link is opened by using the following method:
+In certain cases, the links opened from the support chat are opened in the app instead of a browser. You can control whether the chat modal should be dismissed after the link is opened by calling the following method:


The revision has the problem that "opened" is repeated. I'd recommend sticking with the original phrasing of this line.

There were a few issues in the original phrasing, we can try to rephrase the part where opened is duplicated.

Suggested change

In certain cases, the links opened from the support chat are opened in the app instead of a browser. You can control whether the chat modal should be dismissed after the link is opened by calling the following method:

In certain cases, tapping links in the support chat will open them in the app instead of a browser. You can control whether the chat modal screen should be dismissed after the link is opened by calling the following method:

bc-devrev · 2025-04-03T18:05:14Z

fern/docs/pages/plug-sdk/react-native.mdx

-|`DevRev.pauseRecording()`   | Pauses the ongoing session recording.                     |
-|`DevRev.resumeRecording()`  | Resumes a paused session recording.                       |
+|`DevRev.startRecording()`   | Start the session recording.                             |
+|`DevRev.stopRecording()`    | Stop the session recording and uploads it to the portal. |


bc-devrev · 2025-04-03T18:05:25Z

fern/docs/pages/plug-sdk/react-native.mdx

+|`DevRev.stopRecording()`    | Stop the session recording and uploads it to the portal. |
+|`DevRev.pauseRecording()`   | Pause the ongoing session recording.                     |
+|`DevRev.resumeRecording()`  | Resume a paused session recording.                       |
+|`DevRev.processAllOnDemandSessions()`  | Stop the ongoing session recording and uploads all offline sessions on demand, including the current one.|


Suggested change

|`DevRev.processAllOnDemandSessions()` | Stop the ongoing session recording and uploads all offline sessions on demand, including the current one.|

|`DevRev.processAllOnDemandSessions()` | Stop the ongoing session recording and upload all offline sessions on demand, including the current one.|

bc-devrev · 2025-04-03T18:06:24Z

fern/docs/pages/plug-sdk/react-native.mdx

@@ -230,7 +231,7 @@ To receive push notifications, you need to configure your DevRev organization by
 ### Register for push notifications

 <Callout intent="note">
-Push notifications require SDK configuration and user identification, whether unverified or anonymous, to ensure delivery to the correct user.
+Push notifications require that the SDK has been configured and the user has been identified, to ensure delivery to the correct user.


Suggested change

Push notifications require that the SDK has been configured and the user has been identified, to ensure delivery to the correct user.

To ensure delivery to the correct user, push notifications require that the SDK has been configured and the user has been identified.

bc-devrev · 2025-04-03T18:06:49Z

fern/docs/pages/plug-sdk/react-native.mdx

@@ -239,7 +240,7 @@ The DevRev SDK offers a method to register your device for receiving push notifi
 DevRevSDK.registerDeviceToken(deviceToken: string, deviceID: string)
 ```

-On Android devices, the `deviceToken` should be the Firebase Cloud Messaging (FCM) token value, while on iOS devices, it should be the Apple Push Notification Service (APNS) token.
+On Android devices, the `deviceToken` should be the Firebase Cloud Messaging (FCM) token value, while on iOS devices, it should be the Apple Push Notification Service (APNs) token.


Suggested change

On Android devices, the `deviceToken` should be the Firebase Cloud Messaging (FCM) token value, while on iOS devices, it should be the Apple Push Notification Service (APNs) token.

On Android devices, the `deviceToken` must be the Firebase Cloud Messaging (FCM) token value. On iOS devices, it must be the Apple Push Notification Service (APNs) token.

fern/docs/pages/plug-sdk/react-native.mdx

github-actions · 2025-04-07T09:52:18Z

Published docs preview URL: https://devrev-preview-be2d89ef-79fa-42bf-8d29-856d20366ef5.docs.buildwithfern.com

dhananjayj-dev · 2025-04-07T09:57:01Z

@bc-devrev - Worked on your suggestions. Please re-review.
cc @bojan

bojan

One minor thing.

fern/docs/pages/plug-sdk/react-native.mdx

Co-authored-by: github-actions[bot] <41898282+github-actions[bot]@users.noreply.github.com>

github-actions · 2025-04-07T10:09:47Z

fern/docs/pages/plug-sdk/react-native.mdx

⚠️ [EkLine] _{reported by reviewdog 🐶}

Where possible, do not structure sentences in future tense. Use present tense instead. (EK00005)

fern-api-docs/fern/docs/pages/plug-sdk/react-native.mdx

Line 286 in 184d651

On iOS devices, you must pass the received push notification payload to the DevRev SDK for processing. The SDK will then handle the notification and execute the necessary actions.

github-actions · 2025-04-07T10:09:55Z

Published docs preview URL: https://devrev-preview-fe600fbc-797c-44ce-8d4d-25cd9e66aac0.docs.buildwithfern.com

github-actions · 2025-05-06T14:53:08Z

Published docs preview URL: https://devrev-preview-c116c4f0-b021-463d-8dfd-065dbf708dd9.docs.buildwithfern.com

Update the react native SDK guide.

4a5bbdc

dhananjayj-dev requested a review from bojan April 3, 2025 13:45

dhananjayj-dev self-assigned this Apr 3, 2025

dhananjayj-dev requested a review from a team as a code owner April 3, 2025 13:45

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bojan changed the title ~~ISS-160289: Update the react native SDK guide~~ ISS-160289: Update the React Native SDK guide Apr 3, 2025

Fix the grammar

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bc-devrev approved these changes Apr 3, 2025

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Fix some phrasings and typos

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dhananjayj-dev requested a review from bc-devrev April 7, 2025 09:57

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Update react-native.mdx

184d651

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dhananjayj-dev requested a review from bojan May 6, 2025 13:56

bojan approved these changes May 6, 2025

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Merge branch 'main' into feature/ISS-160289-update-react-native-guide

a86f668

dhananjayj-dev merged commit 8630688 into main May 6, 2025
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dhananjayj-dev deleted the feature/ISS-160289-update-react-native-guide branch May 6, 2025 14:54

	In certain cases, the links opened from the support chat are opened in the app instead of a browser. You can control whether the chat modal should be dismissed after the link is opened by calling the following method:
	In certain cases, tapping links in the support chat will open them in the app instead of a browser. You can control whether the chat modal screen should be dismissed after the link is opened by calling the following method:

	\|`DevRev.stopRecording()` \| Stop the session recording and uploads it to the portal. \|
	\|`DevRev.stopRecording()` \| Stop the session recording and upload it to the portal. \|

	\|`DevRev.processAllOnDemandSessions()` \| Stop the ongoing session recording and uploads all offline sessions on demand, including the current one.\|
	\|`DevRev.processAllOnDemandSessions()` \| Stop the ongoing session recording and upload all offline sessions on demand, including the current one.\|

	Push notifications require that the SDK has been configured and the user has been identified, to ensure delivery to the correct user.
	To ensure delivery to the correct user, push notifications require that the SDK has been configured and the user has been identified.

	On Android devices, the `deviceToken` should be the Firebase Cloud Messaging (FCM) token value, while on iOS devices, it should be the Apple Push Notification Service (APNs) token.
	On Android devices, the `deviceToken` must be the Firebase Cloud Messaging (FCM) token value. On iOS devices, it must be the Apple Push Notification Service (APNs) token.

ISS-160289: Update the React Native SDK guide #195

ISS-160289: Update the React Native SDK guide #195

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