|
| 1 | +<Callout intent="warning"> |
| 2 | +This functionality is in Beta. It is not recommended for use in production applications. |
| 3 | +</Callout> |
| 4 | + |
| 5 | +Custom objects allow you to extend DevRev's data model beyond the standard use-cases |
| 6 | +served by the native apps like Build and Support. Custom objects allow you to create |
| 7 | +and manage object types tailored to your specific business needs. |
| 8 | + |
| 9 | +## Key concepts |
| 10 | + |
| 11 | +1. **Leaf type**: The base type of a custom object. For example, "campaign". |
| 12 | +2. **Subtype**: A categorization of a leaf type. For example, "promotion" or "advertising" for a "campaign" leaf type. |
| 13 | +3. **Schema fragment**: A schema fragment defines the schema for an object. |
| 14 | +4. **Custom fields**: User-defined fields that store specific data for your custom object. |
| 15 | +5. **Unique key**: A unique identifier for each custom object. This is useful for maintaining idempotency when retrying custom object creation requests. |
| 16 | +6. **ID prefix**: A unique prefix used to generate the display ID for the custom object. If the `id_prefix` is "CAMP", the generated custom object display ID is "C-CAMP-1". The display ID is used to identify the custom object in the UI, similar to the standard DevRev object display IDs like "ISS-001" for issues. |
| 17 | + |
| 18 | +For more details on customization concepts, please refer to the |
| 19 | +[Customization](./object-customization) documentation. |
| 20 | + |
| 21 | +## Custom object lifecycle |
| 22 | +Let's say you want to manage marketing campaigns on DevRev. This guide goes through the process of creating a "Campaign" custom object with relevant fields. |
| 23 | + |
| 24 | +All DevRev objects require a schema. First, create a schema for the "Campaign" custom object. Make sure to replace the `<TOKEN>` with your API token. |
| 25 | + |
| 26 | +### Create a schema and a custom object |
| 27 | + |
| 28 | +```curl |
| 29 | +curl --location 'https://api.devrev.ai/schemas.custom.set' \ |
| 30 | +--header 'Content-Type: application/json' \ |
| 31 | +--header 'Accept: application/json' \ |
| 32 | +--header 'Authorization: <TOKEN>' \ |
| 33 | +--data '{ |
| 34 | + "type": "tenant_fragment", |
| 35 | + "description": "Attributes for Campaign", |
| 36 | + "leaf_type": "campaign", |
| 37 | + "fields": [ |
| 38 | + { |
| 39 | + "name": "name", |
| 40 | + "field_type": "tokens", |
| 41 | + "description": "Name of the campaign" |
| 42 | + }, |
| 43 | + { |
| 44 | + "name": "start_date", |
| 45 | + "field_type": "date", |
| 46 | + "description": "Start date of the campaign" |
| 47 | + }, |
| 48 | + { |
| 49 | + "name": "end_date", |
| 50 | + "field_type": "date", |
| 51 | + "description": "End date of the campaign" |
| 52 | + }, |
| 53 | + { |
| 54 | + "name": "budget", |
| 55 | + "field_type": "int", |
| 56 | + "description": "Budget allocated for the campaign" |
| 57 | + }, |
| 58 | + { |
| 59 | + "name": "target_audience", |
| 60 | + "field_type": "enum", |
| 61 | + "description": "Target audience for the campaign", |
| 62 | + "allowed_values": [ |
| 63 | + "Professionals", |
| 64 | + "Students" |
| 65 | + ] |
| 66 | + } |
| 67 | + ], |
| 68 | + "is_custom_leaf_type": true, |
| 69 | + "id_prefix": "CAMP" |
| 70 | +}' |
| 71 | +``` |
| 72 | + |
| 73 | +Note that for custom object schemas, `is_custom_leaf_type` must be set to `true` to |
| 74 | +differentiate it from standard DevRev object schemas. |
| 75 | + |
| 76 | +Once the schema is created, you can create a custom object of type "Campaign": |
| 77 | + |
| 78 | +```curl |
| 79 | +curl --location 'https://api.devrev.ai/custom-objects.create' \ |
| 80 | +--header 'Content-Type: application/json' \ |
| 81 | +--header 'Accept: application/json' \ |
| 82 | +--header 'Authorization: <TOKEN>' \ |
| 83 | +--data '{ |
| 84 | + "leaf_type": "campaign", |
| 85 | + "unique_key": "CAMP-001", |
| 86 | + "custom_schema_spec": { |
| 87 | + "tenant_fragment": true |
| 88 | + }, |
| 89 | + "custom_fields": { |
| 90 | + "tnt__name": "Summer Sale 2023", |
| 91 | + "tnt__start_date": "2023-06-01", |
| 92 | + "tnt__end_date": "2023-08-31", |
| 93 | + "tnt__budget": 10000, |
| 94 | + "tnt__target_audience": "Professionals" |
| 95 | + } |
| 96 | +}' |
| 97 | +``` |
| 98 | + |
| 99 | +The response of the above API call is the ID of the custom object created. |
| 100 | +```json {12-21} |
| 101 | +{ |
| 102 | + "custom_object": { |
| 103 | + "id": "don:core:dvrv-us-1:devo/demo:custom_object/campaign/1", |
| 104 | + "created_by": {...}, |
| 105 | + "created_date": "2024-10-01T07:02:58.958Z", |
| 106 | + "modified_by": {...}, |
| 107 | + "modified_date": "2024-10-01T07:02:58.958Z", |
| 108 | + "display_id": "C-CAMP-1", |
| 109 | + "leaf_type": "campaign", |
| 110 | + "unique_key": "CAMP-001" |
| 111 | + "stock_schema_fragment": "don:core:dvrv-us-1:stock_sf/1", |
| 112 | + "custom_schema_fragments": [ |
| 113 | + "don:core:dvrv-us-1:devo/demo:tenant_fragment/1" |
| 114 | + ], |
| 115 | + "custom_fields": { |
| 116 | + "tnt__name": "Summer Sale 2023", |
| 117 | + "tnt__start_date": "2023-06-01", |
| 118 | + "tnt__end_date": "2023-08-31", |
| 119 | + "tnt__budget": 10000, |
| 120 | + "tnt__target_audience": "Professionals" |
| 121 | + } |
| 122 | + } |
| 123 | +} |
| 124 | +``` |
| 125 | + |
| 126 | +Note that the `id` field in the above response is the system generated unique ID for the custom object. |
| 127 | + |
| 128 | +The sections below provide more details on the available API endpoints for interacting with custom objects. |
| 129 | + |
| 130 | +### Get a custom object |
| 131 | + |
| 132 | +To get a custom object, use the `custom-objects.get` endpoint: |
| 133 | + |
| 134 | +```curl |
| 135 | +curl --location 'https://api.devrev.ai/custom-objects.get' \ |
| 136 | +--header 'Content-Type: application/json' \ |
| 137 | +--header 'Accept: application/json' \ |
| 138 | +--header 'Authorization: <TOKEN>' \ |
| 139 | +--data '{ |
| 140 | + "id": "don:core:dvrv-us-1:devo/demo:custom_object/campaign/1" |
| 141 | +}' |
| 142 | +``` |
| 143 | + |
| 144 | +### List custom objects |
| 145 | + |
| 146 | +To list custom objects, use the `custom-objects.list` endpoint: |
| 147 | + |
| 148 | +```curl |
| 149 | +curl --location 'https://api.devrev.ai/custom-objects.list' \ |
| 150 | +--header 'Content-Type: application/json' \ |
| 151 | +--header 'Accept: application/json' \ |
| 152 | +--header 'Authorization: <TOKEN>' \ |
| 153 | +--data '{ |
| 154 | + "leaf_type": "campaign", |
| 155 | + "filter": [ |
| 156 | + "eq", |
| 157 | + "$custom_fields.tnt__target_audience", |
| 158 | + "Young adults" |
| 159 | + ] |
| 160 | +}' |
| 161 | +``` |
| 162 | + |
| 163 | +### Update a custom object |
| 164 | + |
| 165 | +To update an existing custom object, use the `custom-objects.update` endpoint. The |
| 166 | +following example updates the budget of the previously created campaign custom object: |
| 167 | + |
| 168 | +```curl |
| 169 | +curl --location 'https://api.devrev.ai/custom-objects.update' \ |
| 170 | +--header 'Content-Type: application/json' \ |
| 171 | +--header 'Accept: application/json' \ |
| 172 | +--header 'Authorization: <TOKEN>' \ |
| 173 | +--data '{ |
| 174 | + "id": "don:core:dvrv-us-1:devo/demo:custom_object/campaign/1", |
| 175 | + "custom_fields": { |
| 176 | + "tnt__budget": 15000 |
| 177 | + } |
| 178 | +}' |
| 179 | +``` |
| 180 | + |
| 181 | +### Delete a custom object |
| 182 | + |
| 183 | +To delete a custom object, use the `custom-objects.delete` endpoint. |
| 184 | +The following example deletes the previously created campaign custom object: |
| 185 | + |
| 186 | +```curl |
| 187 | +curl --location 'https://api.devrev.ai/custom-objects.delete' \ |
| 188 | +--header 'Content-Type: application/json' \ |
| 189 | +--header 'Accept: application/json' \ |
| 190 | +--header 'Authorization: <TOKEN>' \ |
| 191 | +--data '{ |
| 192 | + "id": "don:core:dvrv-us-1:devo/demo:custom_object/campaign/1" |
| 193 | +}' |
| 194 | +``` |
| 195 | + |
| 196 | +## Extended use cases |
| 197 | + |
| 198 | +### Reference custom objects in other objects |
| 199 | +Let's say you want to reference all the campaigns that have been run for a customer |
| 200 | +workspace. You can do so by adding a field of type "id" and "id_type: custom_object.campaign" |
| 201 | +in the account tenant schema. |
| 202 | + |
| 203 | +```curl {13-14} |
| 204 | +curl --location 'https://api.devrev.ai/schemas.custom.set' \ |
| 205 | +--header 'Content-Type: application/json' \ |
| 206 | +--header 'Accept: application/json' \ |
| 207 | +--header 'Authorization: <TOKEN>' \ |
| 208 | +--data '{ |
| 209 | + "type": "tenant_fragment", |
| 210 | + "description": "Tenant attributes for Account", |
| 211 | + "leaf_type": "account", |
| 212 | + "fields": [ |
| 213 | + { |
| 214 | + "name": "campaigns", |
| 215 | + "field_type": "array", |
| 216 | + "base_type": "id", |
| 217 | + "id_type": [ "custom_object.campaign" ], |
| 218 | + }, |
| 219 | + ... // other fields |
| 220 | + ], |
| 221 | +}' |
| 222 | +``` |
| 223 | + |
| 224 | +### Add subtypes to custom objects |
| 225 | +Adding subtypes to custom objects allows you to categorize and manage your custom |
| 226 | +objects more effectively. The process is the same as adding subtypes to other standard |
| 227 | +DevRev objects like issues and tickets. |
| 228 | + |
| 229 | +Let's say you have run different types of campaigns like social media and email |
| 230 | +marketing. You can create a subtype for each of these variants. If you want to create a |
| 231 | +campaign custom object with subtype "social_media", you can do so as follows: |
| 232 | + |
| 233 | +```curl {8, 17-18} |
| 234 | +curl --location 'https://api.devrev.ai/custom-objects.create' \ |
| 235 | +--header 'Content-Type: application/json' \ |
| 236 | +--header 'Accept: application/json' \ |
| 237 | +--header 'Authorization: <TOKEN>' \ |
| 238 | +--data '{ |
| 239 | + "leaf_type": "campaign", |
| 240 | + "custom_schema_spec": { |
| 241 | + "subtype": "social_media", |
| 242 | + "tenant_fragment": true |
| 243 | + }, |
| 244 | + "custom_fields": { |
| 245 | + "tnt__name": "Summer Sale 2023", |
| 246 | + "tnt__start_date": "2023-06-01", |
| 247 | + "tnt__end_date": "2023-08-31", |
| 248 | + "tnt__budget": 10000, |
| 249 | + "tnt__target_audience": "Professionals", |
| 250 | + "ctype__social_media_platform": "Facebook", |
| 251 | + "ctype__post_id": "1234567890" |
| 252 | + }, |
| 253 | + "unique_key": "CAMP-001" |
| 254 | +}' |
| 255 | +``` |
| 256 | + |
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