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Update the grant type in docs (#36275)
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* Update the grant type in docs

* Release notes
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Shellyber authored Sep 22, 2024
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4 changes: 2 additions & 2 deletions Packs/ServiceNow/Integrations/ServiceNowv2/README.md
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Expand Up @@ -5,7 +5,7 @@ IT service management. Cortex XSOAR interfaces with ServiceNow to help streamlin
- Query ServiceNow data with the ServiceNow query syntax.
- Manage Security Incident Response (SIR) tickets with Cortex XSOAR, update tickets and enrich them with data.

Please refer to ServiceNow documentation for additional information. We especially recommend the [Operators available for filters and queries](https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/use/common-ui-elements/reference/r_OpAvailableFiltersQueries.html?cshalt=yes) page.
Please refer to ServiceNow documentation for additional information. We especially recommend the [Operators available for filters and queries](https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/use/common-ui-elements/reference/r_OpAvailableFiltersQueries.html) page.

This integration was integrated and tested with the Xanadu version of ServiceNow.

Expand Down Expand Up @@ -68,7 +68,7 @@ To use OAuth 2.0 authorization follow the next steps:
**Notes:**
1. When running the `!servicenow-oauth-login` command, a refresh token is generated and will be used to produce new access tokens after the current access token has expired.
2. Every time the refresh token expires you will have to run the `servicenow-oauth-login` command again. Hence, we recommend setting the `Refresh Token Lifespan` field in the endpoint created in step 1 to a long period (can be set to several years).
3. The grant type used to get an access token is `Client credentials`. See the [Snow documentation](https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/security/concept/c_OAuthApplications.html#d25788e201) for more information.
3. The grant type used to get an access token is `Resource owner password credentials`. See the [Snow documentation](https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/security/concept/c_OAuthApplications.html#d25788e201) for more information.


### Using Multi-Factor Authentication (MFA)
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Expand Up @@ -19,7 +19,7 @@ To use OAuth 2.0 authorization follow the next steps:
**Notes:**
1. When running the `!servicenow-oauth-login` command, a refresh token is generated and will be used to produce new access tokens after the current access token has expired.
2. Every time the refresh token expires you will have to run the `servicenow-oauth-login` command again. Hence, we recommend to set the `Refresh Token Lifespan` field in the endpoint created in step 1 to a long period (can be set to several years).
3. The grant type used to get an access token is `Client credentials`. See the [Snow documentation](https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/security/concept/c_OAuthApplications.html#d25788e201) for more information.
3. The grant type used to get an access token is `Resource owner password credentials`. See the [Snow documentation](https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/security/concept/c_OAuthApplications.html#d25788e201) for more information.


### Using Multi-Factor Authentication (MFA)
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6 changes: 6 additions & 0 deletions Packs/ServiceNow/ReleaseNotes/2_6_9.md
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#### Integrations

##### ServiceNow v2

- Documentation and metadata improvements.
2 changes: 1 addition & 1 deletion Packs/ServiceNow/pack_metadata.json
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Expand Up @@ -2,7 +2,7 @@
"name": "ServiceNow",
"description": "Use The ServiceNow IT Service Management (ITSM) solution to modernize the way you manage and deliver services to your users.",
"support": "xsoar",
"currentVersion": "2.6.8",
"currentVersion": "2.6.9",
"author": "Cortex XSOAR",
"url": "https://www.paloaltonetworks.com/cortex",
"email": "",
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