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Intermittent auth token errors #299

@am-orkes

Description

@am-orkes

From customer report:

In our Python based Orkes workers, we are seeing intermittent issues with it not being able to poll due to an invalid auth token. We are unsure why this error occurs, but when the pod is restarted and the application starts up, the issue resolves. Node and C# applications that use the SDK work fine. Appreciate any assistance the team can provide. Thank you!

Logs:

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.690703Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.699370Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.716463Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.740316Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task outbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.778527Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.951259Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:53.982394Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:54.266075Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:54.314023Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:54.751710Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

{"event": "failed to poll task inbound_call_task due to invalid auth token", "timestamp": "2025-07-08T14:51:54.762257Z", "logger": "[1] conductor.client.automator.task_runner", "severity": "CRITICAL"}

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