Runtime Exception while searching for a User with SDk

[pbale]

• [ yes] I have checked that the SDK documentation doesn't solve my issue.
• [ yes] I have checked that the API documentation doesn't solve my issue.
• [yes ] I have searched the Box Developer Forums and my issue isn't already reported (or if it has been reported, I have attached a link to it, for reference).
• [ yes] I have searched Issues in this repo and my issue isn't already reported.

Description of the Issue

Runtime exception is thrown while searching for a user. I tried the search on Postman with URL, https://api.box.com/2.0/users?filter_term=gad011&fields=id,status,login and it did returned me the successful payload. but when I use the box java SDK its failing. Any help will be greatly appreciated. If you want to see more information on this please refer to the case number #2832801 on Box SDK forums.
Note: My application uses Spring boot Framework.

Steps to Reproduce

1. Get oAuthCode and save token information into the database
2. Check if the token is expired by, (currentTime-lastRefresh > expired) perform BoxAPIConnection.refresh()
3. Search for the user(gad011)
   Iterables.get(
   Iterables.filter(BoxUser.getAllEnterpriseUsers(BoxAPIConnection, userId, fields), onLoginFilter), 0);
   where userId = gad011, fields = id, status, created_at,modifies_at, login
4. step 3 produces RuntimeException:Null

Expected Behavior

I am expecting to see the user information with the specified fields.

Error Message, Including Stack Trace

63248 [http-nio-8080-exec-1] ERROR o.a.c.c.C.[.[.[.[dispatcherServlet] - Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is java.lang.RuntimeException] with root cause
java.lang.RuntimeException: null
at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:472)
at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:404)
at com.box.sdk.JsonIterator.loadNextPage(JsonIterator.java:68)
at com.box.sdk.JsonIterator.loadNextJsonObject(JsonIterator.java:102)
at com.box.sdk.JsonIterator.hasNext(JsonIterator.java:29)
at com.box.sdk.BoxUserIterator.hasNext(BoxUserIterator.java:21)
at com.google.common.collect.Iterators$5.computeNext(Iterators.java:635)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136)
at com.google.common.collect.Iterators.get(Iterators.java:800)
at com.google.common.collect.Iterables.get(Iterables.java:729)
at edu.illinois.techservices.cloudbroker.box.BaseBoxUser.getBoxUserInfo(BaseBoxUser.java:135)
at edu.illinois.techservices.cloudbroker.box.BoxUserServiceStatus.getUserAccountInformation(BoxUserServiceStatus.java:42)
at edu.illinois.techservices.cloudbroker.webapi.UserResource.getResource(UserResource.java:246)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:655)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:96)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:382)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1726)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:829)

Screenshots

Versions Used

Java SDK: I tried versions from 3.7 to 3.8.1. I see the same exception at same place with all these versions.
Java: jdk 17

[lukaszsocha2]

Hi @pbale,
thank you for submitting this issue. Are you able to make any other Box API call using Java SDK? Can you check if the same issue occurs with the most recent Java SDK release - 4.0.1. Since v4.0.0 Box Java SDK uses new network library - OkHttp, so there is a great chance that your issue will be solved by simply upgrading to the newest version. If the problem still shows up there, let us know - we will investigate it further.
Best,
@lukaszsocha2

[pbale]

thanks @lukaszsocha2. I tried updating the SDk release to 4.0.1 and I see a different error now.
The log trace:
229360 [http-nio-8080-exec-1] ERROR o.a.c.c.C.[.[.[.[dispatcherServlet] - Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Handler dispatch failed; nested exception is java.lang.IllegalAccessError: class com.box.sdk.BoxAPIConnection tried to access method 'void okhttp3.OkHttpClient$Builder.(okhttp3.OkHttpClient)' (com.box.sdk.BoxAPIConnection and okhttp3.OkHttpClient$Builder are in unnamed module of loader org.springframework.boot.loader.LaunchedURLClassLoader @1b604f19)] with root cause
java.lang.IllegalAccessError: class com.box.sdk.BoxAPIConnection tried to access method 'void okhttp3.OkHttpClient$Builder.(okhttp3.OkHttpClient)' (com.box.sdk.BoxAPIConnection and okhttp3.OkHttpClient$Builder are in unnamed module of loader org.springframework.boot.loader.LaunchedURLClassLoader @1b604f19)
at com.box.sdk.BoxAPIConnection.buildHttpClients(BoxAPIConnection.java:240)
at com.box.sdk.BoxAPIConnection.(BoxAPIConnection.java:166)
at com.box.sdk.BoxAPIConnection.(BoxAPIConnection.java:188)
at com.box.sdk.BoxAPIConnection.restore(BoxAPIConnection.java:280)
at edu.illinois.techservices.cloudbroker.box.BoxAPIConnectionSuppliers$1.get(BoxAPIConnectionSuppliers.java:68)
at edu.illinois.techservices.cloudbroker.box.BoxAPIConnectionSuppliers$1.get(BoxAPIConnectionSuppliers.java:30)
at edu.illinois.techservices.cloudbroker.box.BaseBoxUser.checkAPIConnection(BaseBoxUser.java:76)
at edu.illinois.techservices.cloudbroker.box.BoxUserServiceStatus.getUserAccountInformation(BoxUserServiceStatus.java:38)
at edu.illinois.techservices.cloudbroker.webapi.UserResource.getResource(UserResource.java:246)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)

[antusus]

Hi @pbale,
this looks like an Spring Boot interfering with class loader. You can look for solution online:

https://stackoverflow.com/questions/57750294/class-loader-error-unnamed-module-of-loader-org-springframework-boot-devtools

https://docs.spring.io/spring-boot/docs/current/reference/htmlsingle/#using-boot-devtools-restart-disable

[pbale]

Hello @lukaszsocha2, I had to bump my spring boot version to the most recent and that solved the issue with java.lang.IllegalAccessError but I am back to the same RuntimeException. Its complaining at line no.418 on com.box.sdk.BoxAPIRequest.send(). I am passing BoxAPiConnection object with these values.

BoxOauth2State{
id=71565,
accessToken=*,
refreshToken=,
lastRefresh=1681836967283,
expires=3786000,
userAgent=Box Java SDK v4.0.1 (Java 11.0.10),
tokenURL=https://api.box.com/oauth2/token,
baseURL=https://api.box.com/2.0/,
baseUploadURL=https://upload.box.com/api/2.0/,
revokeURL=https://api.box.com/oauth2/revoke,
autoRefresh=true,
maxRetrytAttempts=5}

log Trace:
56770 [http-nio-8080-exec-1] ERROR o.a.c.c.C.[.[.[.[dispatcherServlet] - Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed: java.lang.RuntimeException] with root cause
java.lang.RuntimeException: null
at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:418)
at com.box.sdk.BoxJSONRequest.send(BoxJSONRequest.java:106)
at com.box.sdk.BoxJSONRequest.send(BoxJSONRequest.java:17)
at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:350)
at com.box.sdk.BoxJSONRequest.send(BoxJSONRequest.java:101)
at com.box.sdk.JsonIterator.loadNextPage(JsonIterator.java:68)
at com.box.sdk.JsonIterator.loadNextJsonObject(JsonIterator.java:103)
at com.box.sdk.JsonIterator.hasNext(JsonIterator.java:29)
at com.box.sdk.BoxUserIterator.hasNext(BoxUserIterator.java:21)
at com.google.common.collect.Iterators$5.computeNext(Iterators.java:635)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:141)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:136)
at com.google.common.collect.Iterators.get(Iterators.java:800)
at com.google.common.collect.Iterables.get(Iterables.java:729)
at edu.illinois.techservices.cloudbroker.box.BaseBoxUser.getBoxUserInfo(BaseBoxUser.java:135)
at edu.illinois.techservices.cloudbroker.box.BoxUserServiceStatus.getUserAccountInformation(BoxUserServiceStatus.java:42)
at edu.illinois.techservices.cloudbroker.webapi.UserResource.getResource(UserResource.java:246)

[lukaszsocha2]

Hi @pbale ,
does the same error show up for all calls or just BoxUser.getAllEnterpriseUsers(...) ? Can you try to execute, e.g. BoxUser.Info userInfo = BoxUser.getCurrentUser(api).getInfo(); and see if the same exception is thrown.
If no exception is thrown, can you try to use Developer Token as an authentication method and verify if your example works. This could help us narrow down possible causes of this issue.
Can you also try to enable logging https://github.com/box/box-java-sdk/blob/main/doc/logging.md and paste here logs, that you get when you execute your code.
Can you also execute api.getMaxRetryAttempts(), and show the results?
@lukaszsocha2

[pbale]

Hey @lukaszsocha2 ,
I drilled down to the code and found an issue with getting maxRetryAttempts setting to -1 after the restore call.

api = BoxAPIConnection.restore(clientId, clientSecret, state);
The restore has returned the below api object:

api.getAccessToken: xxxx
api.getRefreshToken: xxxx
api.getMaxRetryAttempts: -1
api.getBaseUploadURL: https://upload.box.com/api/2.0/
api.getTokenURL: https://api.box.com/oauth2/token
api.getLastRefresh: 1681963701434
api.getExpires: 3963000
api.getConnectTimeout: 0

So I tried setting the maxRetryAttempts value to 5 before making the getAllEnterpriseUsers call and it has successfully searched the user and returned the information. Now the question is why the restore returning the maxRetryAttempts to -1. Is there something that you can fix on your end?

Thanks
pbale

[lukaszsocha2]

Hi @pbale,
I noticed that in your state object you have an error in key name: maxRetrytAttempts instead of maxRetryAttempts. So when restoring a session, it cannot find maxRetryAttempts key and it fallbacks to -1 value. This could be improved on our end to use the default value (5) if maxRetryAttempts key is not found. We will fix it soon.
Best,
@lukaszsocha2