Battle.net refuses to work correctly

[bsimovic]

Battle.net does not want to work. I've tried using both the yaml script and manually running the setup. The installation works fine, but the actual app gives varying results depending on the runner:

• soda or wine-ge: Gives the error "Update agent is asleep... trying to wake it up" even though Agent.exe is already running it keeps spawning new Agent.exe processes and the error never goes away - meaning I can't install or run any games
• Anything else: freezes after a couple of seconds forcing me to manually terminate the process

The interesting thing here is adding the installer to Steam as a non-steam game and using Proton Hotfix makes it work with no issues, I've tried running Warcraft III Reforged this way and it works flawlessly.

So the question here is: what is Steam doing correctly that Bottles isn't?

My setup:
OS: Arch Linux 6.15.6-arch1-1 (64-bit)
Desktop: Plasma 6.4.3 on Wayland
GPU: NVIDIA GeForce RTX 3070
GPU driver: 4.6.0 NVIDIA 575.64.03

[ArgiesDario]

Exact same behavior in here

• With soda-9.0.1 I'm able to reach the login, do the actual login, but then it fails due BLZBNTBNA00000005 (Battle.net Agent Went to Sleep)

• With ge-proton10-10 it freezes in the login process

My setup:
OS: Linux Mint 22.1 (64-bit)
Desktop: XFCE on X11

Any clue on why is this happening? any possible workaround?

@bsimovic you mentioned you had it running via Steam using the "Proton Hotfix", which is that hotfix? where do you configure it? thank you!

[bsimovic]

@bsimovic you mentioned you had it running via Steam using the "Proton Hotfix", which is that hotfix? where do you configure it? thank you!

@ArgiesDario
Once you add the install exe as a non-steam game, right click on it and go Properties -> Compatibility -> Force the use of a specific Steam Play compatibility tool -> Choose "Proton Hotfix" from the dropdown.

It's not a very elegant solution... since now whenever you want to run the launcher you have to run the installer but thankfully they made it smart enough to detect that it's already been installed and start the launcher instead.