How to retrieve my BEP2 coins on Safepal Hardware wallet ? anyone please help

[Mukesh1628]

How to retrieve my BEP2 coins on Safepal Hardware wallet ? anyone please help

[STdevK]

Please check the document on BEP2 token recovery https://docs.bnbchain.org/bc-fusion/post-fusion/token-recovery/

[Mukesh1628]

Please check the document on BEP2 token recovery https://docs.bnbchain.org/bc-fusion/post-fusion/token-recovery/

hardware wallet doesn't have a private keys then how to solve this

[STdevK]

Then you will have to wait for SafePal to support token recovery of BEP2 coins

[STdevK]

@Mukesh1628 You need export private key and import to TW exention wallet
https://safepalsupport.zendesk.com/hc/en-us/articles/4779317440923-How-to-export-private-key-from-a-SafePal-Software-Wallet

[Mukesh1628]

@Mukesh1628 You need export private key and import to TW exention wallet https://safepalsupport.zendesk.com/hc/en-us/articles/4779317440923-How-to-export-private-key-from-a-SafePal-Software-Wallet

this one was a software wallet bro but i have hardware wallet

[STdevK]

@Mukesh1628 what is the model of safepal hardware wallet?

[Mukesh1628]

@Mukesh1628 what is the model of safepal hardware wallet?

S1 hardware wallet

[STdevK]

@Mukesh1628 I see S1 hardware wallet do support seed phrase recovery, you can connect via trust wallet and retrieve safe pal wallet

[BTND444]

Could somebody help me, please? I have a Safepal S1 hardware wallet with 18 word seed phrase, but the trust/bnb chain wallet accept only 12 or 24 word seed phrase for the recovery. What should I do wrong?

[Mukesh1628]

Could somebody help me, please? I have a Safepal S1 hardware wallet with 18 word seed phrase, but the trust/bnb chain wallet accept only 12 or 24 word seed phrase for the recovery. What should I do wrong?
send email to official safepal support desk they will guide
check on official website

[Mukesh1628]

Could somebody help me, please? I have a Safepal S1 hardware wallet with 18 word seed phrase, but the trust/bnb chain wallet accept only 12 or 24 word seed phrase for the recovery. What should I do wrong?

@BTND444 Reach out to our dedicated help center via Wallet Recovery Support Open a live chat and complete your enquiry.

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