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[WIP] Produce 'Support' doc #66

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= Support
:imagesdir: images

Support Staff role: https://github.com/bisq-network/roles/issues/64

Support GitHub issues: https://github.com/bisq-network/support/issues/

#support in Slack

https://bisq.community forum in general is a support resource

== Reimbursements

Example reimbursement issue: https://github.com/bisq-network/support/issues/113

Example reimbursement batch transaction issue: https://github.com/bisq-network/support/issues/101

Example closing comment for a trade cancelled due to tx broadcast failure:

This trade has failed due to the seller's maker transaction not being broadcasted. The buyer's taker transaction fees will be reimbursed, please see and subscribe to https://github.com/bisq-network/support/issues/113 for further updates. To ensure that your Bisq wallets are in a consistent state following this incident, both parties should go to `Settings->Network info` and click the `Resync SPV file` button. Thanks and best regards to both parties.

When closing an issue like this, it should be closed to the seller, with the reason being 'Bug':

image::closing-failed-trade.png[Closing a failed trade]