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Patrick Metzdorf
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,8 +1,9 @@ | ||
| What goes in here? | ||
| ------------------ | ||
| #### Who Needs you? | ||
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| * What kind of business needs Application Support? | ||
| * Where does the AppSupp team sit inside the company? | ||
| * Who is actually the customer you're supporting? | ||
| * What impact does AppSupp have on the business? | ||
| #### Who Needs you, anyway? | ||
|
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| - What kind of business needs Application Support? | ||
| - Where does the AppSupp team sit inside the company? | ||
| - Who is actually the customer you're supporting? | ||
| - What impact does AppSupp have on the business? |
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,31 +1,31 @@ | ||
| Introduction To Application Support | ||
| =================================== | ||
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| This repository is a placeholder for a collaborative book on Application Support for new and seasoned ***AppSupp*** professionals, and additional resources. | ||
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| Feel free to suggest new chapters, paragraphs, utilities and other helpful resources. | ||
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| Preliminary list of chapters | ||
| ---------------------------- | ||
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| ##### 1. [Introduction - So You Got Yourself An AppSupp Job...](./1. Introduction/README.md) | ||
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| ##### 2. [Know Yourself - Seriously, Who Does This?](./2. Know Yourself/README.md) | ||
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| ##### 3. [Know Your Business - Who Needs You?](./3. Know Your Business/README.md) | ||
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| ##### 4. [Know Your Team - Who You're Gonna Call?](./4. Know Your Team/README.md) | ||
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| ##### 5. [Know Your Basics - The Daily Grind](./5. Know Your Basics/README.md) | ||
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| ##### 6. [Know Your Tools - Tricks Of The Trade](./6. Know Your Tools/README.md) | ||
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| ##### 7. [Constant Improvement - DevOps and Agile](./7. Constant Improvement/README.md) | ||
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| ##### 8. [Taking Charge - With Great Power...](./8. Taking Charge/README.md) | ||
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| ##### 9. [Like A Boss - How To Run This Pig Pen](./9. Like A Boss/README.md) | ||
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| ##### [Resources - Links and Scripts 'n stuff.](./Resources/README.md) | ||
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| ***TODO:*** bloody everything... | ||
| Introduction To Application Support | ||
| =================================== | ||
|
|
||
| This repository is a placeholder for a collaborative book on Application Support for new and seasoned ***AppSupp*** professionals, and additional resources. | ||
|
|
||
| Feel free to suggest new chapters, paragraphs, utilities and other helpful resources. | ||
|
|
||
| Preliminary list of chapters | ||
| ---------------------------- | ||
|
|
||
| ##### 1. [Introduction - So You Got Yourself An AppSupp Job...](./1. Introduction/README.md) | ||
|
|
||
| ##### 2. [Know Yourself - Seriously, Who Does This?](./2. Know Yourself/README.md) | ||
|
|
||
| ##### 3. [Know Your Business - Who Needs You, anyway?](./3. Know Your Business/README.md) | ||
|
|
||
| ##### 4. [Know Your Team - Who You're Gonna Call?](./4. Know Your Team/README.md) | ||
|
|
||
| ##### 5. [Know Your Basics - The Daily Grind](./5. Know Your Basics/README.md) | ||
|
|
||
| ##### 6. [Know Your Tools - Tricks Of The Trade](./6. Know Your Tools/README.md) | ||
|
|
||
| ##### 7. [Constant Improvement - DevOps and Agile](./7. Constant Improvement/README.md) | ||
|
|
||
| ##### 8. [Taking Charge - With Great Power...](./8. Taking Charge/README.md) | ||
|
|
||
| ##### 9. [Like A Boss - How To Run This Pig Pen](./9. Like A Boss/README.md) | ||
|
|
||
| ##### [Resources - Links and Scripts 'n stuff.](./Resources/README.md) | ||
|
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||
| ***TODO:*** bloody everything... |