Hello,
Following the documentation, I tried using sd.create_customer_request() to open a request in a specific service desk, when doing so I simply get an empty HTTP error message.
I tried other functions such as sd.get_service_desk_by_id() and sd.get_customer_request() with request from that specific service desk project and it works. I was even able to add myself as a participant on an request from that service desk.
Hello,
Following the documentation, I tried using sd.create_customer_request() to open a request in a specific service desk, when doing so I simply get an empty HTTP error message.
I tried other functions such as sd.get_service_desk_by_id() and sd.get_customer_request() with request from that specific service desk project and it works. I was even able to add myself as a participant on an request from that service desk.