Ctrl+/ shortcut doesn't work

[rtek1000]

Describe the problem

Hello,

I was using IDE 2.3.4 on Linux and everything was fine, but when I try to use it on Windows 11, I can't get the CTRL+"/" shortcut to work to comment out lines. It's CTRL+";".

Even in the advanced menu it was not possible to change to CTRL+"/". It's CTRL+";".

Apparently it has happened to other people before:
https://forum.arduino.cc/t/ide-editor-no-longer-supports-block-comment/698546

It shows the default as CTRL+";", but when I click edit, it says CTRL+"/", very confusing.

How do I leave CTRL+"/"?

To reproduce

Expected behavior

Arduino IDE version

2.3.4

Operating system

Windows

Operating system version

11

Additional context

No response

Issue checklist

• I searched for previous reports in the issue tracker
• I verified the problem still occurs when using the latest nightly build
• My report contains all necessary details

[daxliniere]

It sounds similar to #2621

Did you try both forward slash keys on your keyboard?

[rtek1000]

What are the two keys?

The first key "/" works on Linux, but not on Windows.

The second one is the key next to the number 0, which needs to be pressed with the FN key?

[daxliniere]

which needs to be pressed with the FN key?

Depends heavily on your keyboard layout and the default function of your keyboard keys. Easiest way to know is to click in the text editor area of the IDE ('the main window') and make the key type a forward slash. Then, whatever key combo got you there, try that in the shortcut editor.

[daxliniere]

Hopefully we can have a reply from of the devs next week.

[rtek1000]

If I use Windows 7 x64 in a virtual machine, installed on the Linux host, the problem also occurs. It seems that the problem is on the notebook. Although IDE 1.8.19 works normally, both on Linux and Windows 11.

It's difficult to understand that in a text editor the keys work correctly, but not in shortcuts. And if I try to leave CTRL+"\", then it appears as CTRL+"]" in the settings, and none of these combinations work (CTRL+"/" or "CTRL+"\"), because the configuration accepted it as CTRL+"]".

[daxliniere]

It's difficult to understand that in a text editor the keys work correctly, but not in shortcuts.

Yes, this is the whole point of why this is a bug and I reported it. :)