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[docs] Add troubleshooting for Cowork queue not spawning follow-up turn (#61718) - #61720

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giruuuuj wants to merge 1 commit into
anthropics:mainfrom
giruuuuj:fix/cowork-queue-61718
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giruuuuj wants to merge 1 commit into
anthropics:mainfrom
giruuuuj:fix/cowork-queue-61718

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@giruuuuj

@giruuuuj giruuuuj commented May 23, 2026 •

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Summary

Adds a troubleshooting entry for the Cowork queue bug where queued messages are delivered to the session but no follow-up assistant turn spawns. Root cause: race condition between queue post-turn handler and rate-limit handler.

Closes #61718

Documents the race condition between queue dequeue handler and
rate-limit handler that prevents queued messages from being
actioned in Cowork.

References: anthropics#61718
@Flynn-Kawolsky

Flynn-Kawolsky commented Aug 29, 2026 •

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I had same bug.
session ID:
cse_01Y9qiYa8ABB4oxzFgn4B8Vz
cse_011tnXcY83rknAwA3Dx9zW91
cse_01X9p5pFADfhWwn6JMk2qgnX

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[BUG] Cowork queue: queued messages delivered to session but not actioned (no follow-up assistant turn)

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