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Inconsistent Session Limit Error Messaging in Claude Code Web #11009

Closed as not planned
Closed as not planned
Inconsistent Session Limit Error Messaging in Claude Code Web#11009
Labels
area:apiarea:claude-code-webClaude Code on the web. claude.com/codebugSomething isn't workinghas reproHas detailed reproduction steps

Description

@cnighswonger
cnighswonger
opened on Nov 4, 2025

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Code on the web fails to display session limit notifications when usage limits are reached, while other Claude interfaces (desktop and regular Claude) properly show these alerts.

What Should Happen?

All Claude interfaces should display consistent session limit notifications when usage limits are reached.

Error Messages/Logs

- Claude Code desktop: Shows session limit alert ✓
- Regular Claude: Shows session limit alert ✓
- Claude Code web: Goes silent with no notification ✗

Steps to Reproduce

  1. Use Claude Code web, Claude Code desktop, and regular Claude simultaneously
  2. Reach the current session usage limit across all interfaces
  3. Observe error messaging behavior

Claude Model

Not sure / Multiple models

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.0.31

Platform

Anthropic API

Operating System

Other

Terminal/Shell

Other

Additional Information

Environment

  • Claude Code on web
  • User has $1000 promotional credits (100% remaining)
  • Extra usage enabled with wallet balance
  • Session limit reached across all Claude surfaces

Impact

Creates user confusion about why Claude Code web stops responding without clear feedback.

Activity

  1. cnighswonger
    added
    bugSomething isn't working
    on Nov 4, 2025
  2. github-actions
    added
    has reproHas detailed reproduction steps
    area:api
    on Nov 4, 2025

  3. github-actions commented on Nov 4, 2025

    @github-actions
    github-actionsbot
    on Nov 4, 2025 – with GitHub Actions

    Found 3 possible duplicate issues:

    1. [BUG] Claude Code Web: session enters unrecoverable state on failure #10343
    2. Hidden conversation limits cause unexpected session terminations despite token budget showing 70% remaining #9927
    3. Improve Error Messaging for API Usage Limits #8957

    This issue will be automatically closed as a duplicate in 3 days.

    • If your issue is a duplicate, please close it and 👍 the existing issue instead
    • To prevent auto-closure, add a comment or 👎 this comment

    🤖 Generated with Claude Code

  4. cnighswonger commented on Nov 4, 2025

    @cnighswonger
    cnighswonger
    on Nov 4, 2025
    Author

    @github-actions None of your possible dups touches this bug. This is strictly a Claude Code Web issue.

  5. bogini
    added
    area:claude-code-webClaude Code on the web. claude.com/code
    on Nov 6, 2025

  6. github-actions commented on Dec 12, 2025

    @github-actions
    github-actionsbot
    on Dec 12, 2025 – with GitHub Actions

    This issue has been inactive for 30 days. If the issue is still occurring, please comment to let us know. Otherwise, this issue will be automatically closed in 30 days for housekeeping purposes.

  7. github-actions
    added
    autocloseIssue will be closed automatically
    on Dec 12, 2025

  8. cnighswonger commented on Dec 12, 2025

    @cnighswonger
    cnighswonger
    on Dec 12, 2025
    Author

    Nice try.

  9. github-actions
    removed
    autocloseIssue will be closed automatically
    on Dec 12, 2025

  10. github-actions commented on Jan 14, 2026

    @github-actions
    github-actionsbot
    on Jan 14, 2026 – with GitHub Actions

    This issue has been automatically closed due to 60 days of inactivity. If you're still experiencing this issue, please open a new issue with updated information.

  11. github-actions
    closed this as not plannedon Jan 14, 2026

  12. cnighswonger commented on Jan 14, 2026

    @cnighswonger
    cnighswonger
    on Jan 14, 2026
    Author

    Anthropic is pathetic.

    @claude

  13. marcindulak commented on Jan 14, 2026

    @marcindulak
    marcindulak
    on Jan 14, 2026

    This issue was closed incorrectly despite recent human comments. This behavior of the bot is reported at #16497. Upvote or comment on that issue, so maybe it gets noticed.

  14. github-actions commented on Jan 22, 2026

    @github-actions
    github-actionsbot
    on Jan 22, 2026 – with GitHub Actions

    This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.

  15. github-actions
    locked as resolved and limited conversation to collaborators on Jan 22, 2026
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