Video glitches in some devices with encrypted stream

[Achibana]

Version

Media3 main branch

More version details

No response

Devices that reproduce the issue

Samsung Galaxy Tab S3(SM-T825), Android 9
Samsung Galaxy Tab A7 Android 10
Huawei P30 lit Adroid 10
POCO M3 Pro 5G Android 13

Devices that do not reproduce the issue

No response

Reproducible in the demo app?

Yes

Reproduction steps

Play the Demo App's stream:
Widevine DASH(MP4, H264) -> HD(cenc), HD(cbcs)

Expected result

The video plays smoothly like on most of the devices, or the clear stream.

Actual result

The video plays with glitches noticeable.
The same stream play smoothly on most of other devices

Media

The public stream in the Demo App

Bug Report

• You will email the zip file produced by adb bugreport to android-media-github@google.com after filing this issue.

[Achibana]

The same glitches happens with our stream so we checked the streams in the Demo App and they have the same issue.

[rrfrias]

Opened internal tracker 333604485. Checking to see if we have these devices and can reproduce.

[Achibana]

We found more devices got issue:
Samsung Galaxy A42 5G, A41, Z Fold4, Tab A, A12, A21s, Huawei Mate 10 pro, P20 Pro, P40 pro. Oppo CPH 2185, Lenovo Tab M10 FHD plus.
Thanks.

[Achibana]

It's more obvious by playing the 60 fps WV encrypted stream on the Demo App:
{
"name": "HD (MP4, H264, Widevine cenc)",
"uri": "https://storage.googleapis.com/exoplayer-test-media-1/60fps/bbb-wv-1080/manifest.mpd",
"drm_scheme": "widevine",
"drm_license_uri": "https://proxy.uat.widevine.com/proxy?provider=widevine_test"
},
almost half of the frames dropped.
Thanks

[rrfrias]

Are you seeing the problem with newer launches from these same manufacturers? For example we are able to reproduce on a Galaxy A50 but not on a A03 running android 13

[Achibana]

We've seen this on Android 10, 11 and 13, so not sure if it's related with newer version or not. With same manufacturer, like Samsung, yes, it's very random for the model which is ok or non-ok.
Did you see any clues in Galaxy A50 which can reproduce the issue? From the log we can only see there are frame drops but don't know why it happens.

[rrfrias]

Can you let us know which devices are running Android 13 that exhibit this issue

[Achibana]

Hi @rrfrias , we found several Android 13 devices may have the issue as it's reported from our end user:
Nokia X30 5G, POCO M3 Pro 5G, Redmi Note 12 Pro 5G, Samsung Galaxy A12.
Thanks

[rrfrias]

Thanks! Opened tracker for to follow up with Samsung (internal ref: 340937658]