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I have searched existing issues and this is not a duplicate
I have updated to the latest version and the issue still occurs
Platform
Web App (Browser)
App Version
0.29.5
Operating System
Windows
Browser (if applicable)
Other
What happened?
Hi there,
Previously, I had enabled the ‘Passkey Unlock’ feature in the ‘Security settings’ on AliasVault Web, and I was able to unlock the vault using the passkey when it was locked.
However, things are different when I logged out from account. To log back in, after entering my username/email/vault name, I had to enter my password and 2FA code if two-step authentication was enabled, so I couldn’t log in at all using the Passkey.
After successfully unlocking the same vault, when I go to ‘Security settings’, the ‘Passkey Unlock’ feature is disabled, even though I had enabled it earlier. I tried locking the vault again using the G+L keys on the keyboard; I was only prompted to enter my password and could not use the passkey, meaning the feature is indeed no longer enabled.
My expectation is that upon logging in, I should be prompted to select the Passkey I saved during login to use the Passkey, or that the Passkey should appear after I enter my username/email/vault name, so that I can use the Passkey to unlock the vault.
Furthermore, the ‘Passkey Unlock’ feature should not become disabled if I log out and then log back in.
Screenshots or Screen Recording
There is a screen record video:
2026-06-14.18-36-43.mp4
Additional Context
Any (technical) error messages or logs
I don't see any technical logs in AliasVault Web, so maybe not yet.
Does this happen every time or intermittently?
Every time I logout and login to the account, it doesn't happen if I only lock the vault.
Did this start after a recent update?
I don’t know; I haven’t been using AliasVault for very long either.
Are you using self-hosted or cloud version?
Cloud version.
Any browser extensions or security software that might interfere?
No? I'm using private mode in web browser for doing test and there is no another extension being active except cookies.txt exporter and Microsoft Rewards, so I don't think that there is an extension interfere.
And as you can see in the video that I don't using any extension to using passkey, I scan the QR code that appeared from Windows Passkey dialog on my phone, so I don't think there is an security software interfere either.
There is what I'm using for access AliasVault Web:
OS: Windows 11 Pro 25H2 (26200.8457) AMD64
Browser: Vivaldi 8.0.4033.46
Prerequisites
Platform
Web App (Browser)
App Version
0.29.5
Operating System
Windows
Browser (if applicable)
Other
What happened?
Hi there,
Previously, I had enabled the ‘Passkey Unlock’ feature in the ‘Security settings’ on AliasVault Web, and I was able to unlock the vault using the passkey when it was locked.
However, things are different when I logged out from account. To log back in, after entering my username/email/vault name, I had to enter my password and 2FA code if two-step authentication was enabled, so I couldn’t log in at all using the Passkey.
After successfully unlocking the same vault, when I go to ‘Security settings’, the ‘Passkey Unlock’ feature is disabled, even though I had enabled it earlier. I tried locking the vault again using the G+L keys on the keyboard; I was only prompted to enter my password and could not use the passkey, meaning the feature is indeed no longer enabled.
My expectation is that upon logging in, I should be prompted to select the Passkey I saved during login to use the Passkey, or that the Passkey should appear after I enter my username/email/vault name, so that I can use the Passkey to unlock the vault.
Furthermore, the ‘Passkey Unlock’ feature should not become disabled if I log out and then log back in.
Screenshots or Screen Recording
There is a screen record video:
2026-06-14.18-36-43.mp4
Additional Context
I don't see any technical logs in AliasVault Web, so maybe not yet.
Every time I logout and login to the account, it doesn't happen if I only lock the vault.
I don’t know; I haven’t been using AliasVault for very long either.
Cloud version.
No? I'm using private mode in web browser for doing test and there is no another extension being active except cookies.txt exporter and Microsoft Rewards, so I don't think that there is an extension interfere.
And as you can see in the video that I don't using any extension to using passkey, I scan the QR code that appeared from Windows Passkey dialog on my phone, so I don't think there is an security software interfere either.
There is what I'm using for access AliasVault Web:
OS: Windows 11 Pro 25H2 (26200.8457) AMD64
Browser: Vivaldi 8.0.4033.46