🐛 Source Intercom: Fix handling of scroll param when it expired (#9513)

* Add handling of scroll param when it expired

* Updated PR number

* Fix typo in docs

* Add unittest

* Updated scroll or standard switch mechanism

* Updated to linters

* Updated spec.yaml and defenitions

airbyte-config/init/src/main/resources/config/STANDARD_SOURCE_DEFINITION/d8313939-3782-41b0-be29-b3ca20d8dd3a.json

@@ -2,7 +2,7 @@
   "sourceDefinitionId": "d8313939-3782-41b0-be29-b3ca20d8dd3a",
   "name": "Intercom",
   "dockerRepository": "airbyte/source-intercom",
-  "dockerImageTag": "0.1.11",
+  "dockerImageTag": "0.1.13",
   "documentationUrl": "https://docs.airbyte.io/integrations/sources/intercom",
   "icon": "intercom.svg"
 }

airbyte-config/init/src/main/resources/seed/source_definitions.yaml

@@ -321,7 +321,7 @@
 - name: Intercom
   sourceDefinitionId: d8313939-3782-41b0-be29-b3ca20d8dd3a
   dockerRepository: airbyte/source-intercom
-  dockerImageTag: 0.1.12
+  dockerImageTag: 0.1.13
   documentationUrl: https://docs.airbyte.io/integrations/sources/intercom
   icon: intercom.svg
   sourceType: api

airbyte-config/init/src/main/resources/seed/source_specs.yaml

@@ -3134,7 +3134,7 @@
         oauthFlowInitParameters: []
         oauthFlowOutputParameters:
         - - "access_token"
-- dockerImage: "airbyte/source-intercom:0.1.12"
+- dockerImage: "airbyte/source-intercom:0.1.13"
   spec:
     documentationUrl: "https://docs.airbyte.io/integrations/sources/intercom"
     connectionSpecification:

airbyte-integrations/connectors/source-intercom/Dockerfile

@@ -35,5 +35,5 @@ COPY source_intercom ./source_intercom
 ENV AIRBYTE_ENTRYPOINT "python /airbyte/integration_code/main.py"
 ENTRYPOINT ["python", "/airbyte/integration_code/main.py"]
 
-LABEL io.airbyte.version=0.1.12
+LABEL io.airbyte.version=0.1.13
 LABEL io.airbyte.name=airbyte/source-intercom

airbyte-integrations/connectors/source-intercom/source_intercom/source.py

@@ -171,6 +171,7 @@ class EndpointType(Enum):
     def __init__(self, *args, **kwargs):
         super().__init__(*args, **kwargs)
         self._backoff_count = 0
+        self._use_standard = False
         self._endpoint_type = self.EndpointType.scroll
         self._total_count = None  # uses for saving of a total_count value once
 
@@ -193,6 +194,9 @@ def next_page_token(self, response: requests.Response) -> Optional[Mapping[str,
             return super().next_page_token(response)
         return None
 
+    def need_use_standard(self):
+        return not self.can_use_scroll() or self._use_standard
+
     def can_use_scroll(self):
         """Check backoff count"""
         return self._backoff_count <= 3
@@ -202,38 +206,46 @@ def path(self, **kwargs) -> str:
 
     @classmethod
     def check_exists_scroll(cls, response: requests.Response) -> bool:
-        if response.status_code == 400:
+        if response.status_code in [400, 404]:
             # example response:
             # {..., "errors": [{'code': 'scroll_exists', 'message': 'scroll already exists for this workspace'}]}
+            # {..., "errors": [{'code': 'not_found', 'message':'scroll parameter not found'}]}
             err_body = response.json()["errors"][0]
-            if err_body["code"] == "scroll_exists":
+            if err_body["code"] in ["scroll_exists", "not_found"]:
                 return True
 
         return False
 
     @property
     def raise_on_http_errors(self) -> bool:
-        if not self.can_use_scroll() and self._endpoint_type == self.EndpointType.scroll:
+        if self.need_use_standard() and self._endpoint_type == self.EndpointType.scroll:
             return False
         return True
 
     def stream_slices(self, sync_mode, **kwargs) -> Iterable[Optional[Mapping[str, any]]]:
         yield None
-        if not self.can_use_scroll():
+        if self.need_use_standard():
             self._endpoint_type = self.EndpointType.standard
             yield None
 
     def should_retry(self, response: requests.Response) -> bool:
         if self.check_exists_scroll(response):
             self._backoff_count += 1
-            if not self.can_use_scroll():
-                self.logger.error("Can't create a new scroll request within an minute. " "Let's try to use a standard non-scroll endpoint.")
+            if self.need_use_standard():
+                self.logger.error(
+                    "Can't create a new scroll request within an minute or scroll param was expired. "
+                    "Let's try to use a standard non-scroll endpoint."
+                )
                 return False
 
             return True
         return super().should_retry(response)
 
     def backoff_time(self, response: requests.Response) -> Optional[float]:
+        if response.status_code == 404:
+            self._use_standard = True
+            # Need return value greater than zero to use UserDefinedBackoffException class
+            return 0.01
         if self.check_exists_scroll(response):
             self.logger.warning("A previous scroll request is exists. " "It must be deleted within an minute automatically")
             # try to check 3 times

airbyte-integrations/connectors/source-intercom/unit_tests/unit_test.py

@@ -5,6 +5,7 @@
 
 import pytest
 import requests
+from airbyte_cdk.models import SyncMode
 from airbyte_cdk.sources.streams.http.auth import NoAuth
 from source_intercom.source import Companies, Contacts, IntercomStream
 
@@ -46,3 +47,32 @@ def test_get_next_page_token(intercom_class, response_json, expected_output_toke
     test = intercom_class(authenticator=NoAuth).next_page_token(response)
 
     assert test == expected_output_token
+
+
+def test_switch_to_standard_endpoint_if_scroll_expired(requests_mock):
+    """
+    Test shows that if scroll param expired we try sync with standard API.
+    """
+
+    url = "https://api.intercom.io/companies/scroll"
+    requests_mock.get(
+        url,
+        json={"type": "company.list", "data": [{"type": "company", "id": "530370b477ad7120001d"}], "scroll_param": "expired_scroll_param"},
+    )
+
+    url = "https://api.intercom.io/companies/scroll?scroll_param=expired_scroll_param"
+    requests_mock.get(url, json={"errors": [{"code": "not_found", "message": "scroll parameter not found"}]}, status_code=404)
+
+    url = "https://api.intercom.io/companies"
+    requests_mock.get(url, json={"type": "company.list", "data": [{"type": "company", "id": "530370b477ad7120001d"}]})
+
+    stream1 = Companies(authenticator=NoAuth())
+
+    records = []
+
+    assert stream1._endpoint_type == Companies.EndpointType.scroll
+
+    for slice in stream1.stream_slices(sync_mode=SyncMode.full_refresh):
+        records += list(stream1.read_records(sync_mode=SyncMode, stream_slice=slice))
+
+    assert stream1._endpoint_type == Companies.EndpointType.standard

docs/integrations/sources/intercom.md

@@ -55,9 +55,10 @@ Please read [How to get your Access Token](https://developers.intercom.com/build
 
 | Version | Date | Pull Request | Subject |
 | :--- | :--- | :--- | :--- |
+| 0.1.13 | 2022-01-14 | [9513](https://github.com/airbytehq/airbyte/pull/9513) | Added handling of scroll param when it expired |
 | 0.1.12 | 2021-12-14 | [8429](https://github.com/airbytehq/airbyte/pull/8429) | Updated fields and descriptions |
 | 0.1.11 | 2021-12-13 | [8685](https://github.com/airbytehq/airbyte/pull/8685) | Remove time.sleep for rate limit |
-| 0.1.10 | 2021-12-10 | [8637](https://github.com/airbytehq/airbyte/pull/8637) | Fix 'conversations' order and sorting. Correction of the companies stream|
+| 0.1.10 | 2021-12-10 | [8637](https://github.com/airbytehq/airbyte/pull/8637) | Fix 'conversations' order and sorting. Correction of the companies stream |
 | 0.1.9 | 2021-12-03 | [8395](https://github.com/airbytehq/airbyte/pull/8395) | Fix backoff of 'companies' stream |
 | 0.1.8 | 2021-11-09 | [7060](https://github.com/airbytehq/airbyte/pull/7060) | Added oauth support |
 | 0.1.7 | 2021-11-08 | [7499](https://github.com/airbytehq/airbyte/pull/7499) | Remove base-python dependencies |
@@ -67,4 +68,4 @@ Please read [How to get your Access Token](https://developers.intercom.com/build
 | 0.1.3 | 2021-09-08 | [5908](https://github.com/airbytehq/airbyte/pull/5908) | Corrected timestamp and arrays in schemas |
 | 0.1.2 | 2021-08-19 | [5531](https://github.com/airbytehq/airbyte/pull/5531) | Corrected pagination |
 | 0.1.1 | 2021-07-31 | [5123](https://github.com/airbytehq/airbyte/pull/5123) | Corrected rate limit |
-| 0.1.0 | 2021-07-19 | [4676](https://github.com/airbytehq/airbyte/pull/4676) | Release Slack CDK Connector |
+| 0.1.0 | 2021-07-19 | [4676](https://github.com/airbytehq/airbyte/pull/4676) | Release Intercom CDK Connector |