Added ISSUE_TEMPLATE

.github/ISSUE_TEMPLATE/ask_a_question.md

@@ -0,0 +1,15 @@
+---
+name: Ask a question
+about: How can we help you?
+
+---
+
+Please send your questions about setup and general usage to opensource@venafi.com rather
+than creating GitHub issues.
+
+The Venafi team is constantly monitoring the opensource@venafi.com inbox so you'll generally
+receive a faster response with more detail than if you were to post an issue here on GitHub.
+It also allows for you to share information that you might not be comfortable sharing in a
+public forum.
+
+Thanks!

.github/ISSUE_TEMPLATE/report_a_bug.md

@@ -0,0 +1,30 @@
+---
+name: Report a bug
+about: Let us know what isn't working right!
+
+---
+
+<!-- 
+  Please reserve GitHub issues for bug reports and feature requests. If you believe you have
+  identified a security issue, please notify the Venafi team by sending an email to 
+  opensource@venafi.com rather than by creating a GitHub issue for it.  Venafi takes security
+  very seriously.
+-->
+
+**PROBLEM SUMMARY**
+<!-- briefly explain the problem you encountered -->
+
+**STEPS TO REPRODUCE**
+<!-- detail exactly how to reproduce the problem -->
+
+**EXPECTED RESULTS**
+<!-- explain what you expected to happen when you performed the repro steps -->
+
+**ACTUAL RESULTS**
+<!-- explain what actually happened when you performed the repro steps; exact error messages and screenshots, if applicable -->
+
+**ENVIRONMENT DETAILS**
+<!-- tell us which version you are using for this solution and any other products involved (Venafi or other) -->
+
+**COMMENTS/WORKAROUNDS**
+<!-- anything else you think might be helpful for us to know about the problem -->