User identifier (Bug?)

[serhii-k]

Hello,

Yesterday, the very first release of my Android app that uses the Flutter TelemetryDeck SDK was published, and I'm a little confused by the signals I'm seeing.

If I understand correctly from the documentation:

If you don’t supply an identifier, we generate a random one for you.

So, I simply added the TelemetryDeck initialization in main.dart as follows:

WidgetsFlutterBinding.ensureInitialized();
// TelemetryDeck
Telemetrydecksdk.start(
  TelemetryManagerConfiguration(appID: Env.telemetryDeckAppId),
);

My expectation was that the TelemetryDeck SDK would generate a random user ID for each app installation and send it along with every signal.

However, what I’m seeing in the stats is that the app has only 1 user, with hundreds of signals.

When I go to Explore -> Recent Signals, all the signals appear to be coming from the same User Identifier, but with different Session Identifiers. It's a bit of a mess, to be honest.

Could you please clarify how to specify user identifiers correctly? Or, if this is a bug, it should be fixed...

[kkostov]

Hi @serhii-k
Thanks a lot for raising this issue. Your observation is correct - random generation of user identifiers works on platforms powered by the SwiftSDK and it's also coming soon for Android - TelemetryDeck/KotlinSDK#46

[serhii-k]

Thank you for your fast reply, @kkostov !

[kkostov]

Hi @serhii-k, a new version of the FlutterSDK is now available (2.1.0) which includes support for a random, persistent user identity for all platforms.

[serhii-k]

Thank you, @kkostov !