DOCS-868 - Free tier plan deprecation

docs/alerts/monitors/alert-response-faq.md

@@ -12,7 +12,6 @@ Overall, yes. Alert response is available in all the Sumo Logic packages. Howeve
 
 | Package | Related Alerts | Monitor History | Playbooks |
 |:--|:--|:--|:--|
-| Free | Yes | Yes | Yes |
 | Essentials | Yes | Yes | Yes |
 | Enterprise Security | Yes | Yes | Yes |
 | Enterprise Operations | Yes | Yes | Yes |
@@ -22,7 +21,6 @@ Overall, yes. Alert response is available in all the Sumo Logic packages. Howeve
 
 | Package  | Log Fluctuations | Dimensional Explanation | Anomaly | Benchmark |
 |:--|:--|:--|:--|:--|
-| Free | Yes | Yes | No | No |
 | Essentials | Yes | Yes | No | No |
 | Enterprise Security | Yes | Yes | No | Yes |
 | Enterprise Operations | Yes | Yes | Yes | Yes |

docs/alerts/monitors/overview.md

@@ -33,7 +33,6 @@ See [Trigger Type (Logs)](/docs/alerts/monitors/create-monitor/#trigger-type-log
 * Log monitors delay execution by two minutes. This means it won't evaluate data from the current time, but evaluate data from two minutes ago. This ensures that any delays in ingestion are factored in and won't generate false positive or false negative alerts.
 * Enterprise and Trial plan customers can have up to 1,000 log monitors.
 * Essentials and Professional plan customers can have up to 300 log monitors.
-* Free Trial customers can have up to 50 log monitors.
 
 #### Auto-resolving notifications
 
@@ -49,7 +48,6 @@ Log monitors in a triggered state can auto-resolve.
 * Metrics monitors delay execution by one minute.
 * Enterprise and Trial plan customers can have up to 1,500 Metrics monitors.
 * Essentials and Professional plan customers can have up to 500 Metrics monitors.
-* Free Trial customers can have up to 50 Metrics monitors.
 
 ## Notifications
 

docs/alerts/webhook-connections/opsgenie-legacy.md

@@ -22,7 +22,7 @@ To add a Sumo Logic integration in Opsgenie, do the following:
    * Add the team who will be notified of Sumo Logic Alerts.
    * Copy the Integration URL, to be used in Sumo Logic while setting up the Webhook Connection.
    :::note
-   For **Free** and **Essentials** plans, you can only add the integration from the Team Dashboard. Use the alternative instructions. To add an integration directly to a team, navigate to the Team Dashboard and open the Integrations tab. Click **Add Integration** and search for Sumo Logic and click **add**.
+   For **Essentials** plans, you can only add the integration from the Team Dashboard. Use the alternative instructions. To add an integration directly to a team, navigate to the Team Dashboard and open the Integrations tab. Click **Add Integration** and search for Sumo Logic and click **add**.
    :::
 1. Click **Save Integration**.
 

docs/alerts/webhook-connections/opsgenie.md

@@ -24,7 +24,7 @@ To add a Sumo Logic integration in Opsgenie, do the following:
     * Add the team who will be notified of Sumo Logic Alerts.
     * Copy the **Integration Url**, it is used in Sumo Logic while setting up the Webhook Connection.
     :::note
-    For **Free** and **Essentials** plans, you can only add the integration from the Team Dashboard. Use the alternative instructions. To add an integration directly to a team, navigate to the Team Dashboard and open the Integrations tab. Click **Add Integration** and search for Sumo Logic and click **add**.
+    For **Essentials** plans, you can only add the integration from the Team Dashboard. Use the alternative instructions. To add an integration directly to a team, navigate to the Team Dashboard and open the Integrations tab. Click **Add Integration** and search for Sumo Logic and click **add**.
     :::
 1. Click **Save Integration**.
 

docs/api/troubleshooting.md

@@ -86,7 +86,7 @@ When running an API query for the Sumo Logic [Search Job API](/docs/api/search-j
 
 #### Answer
 
-The API- 403 error occurs when you do not have access to the Search Job API, which is only available for Enterprise-level accounts. If you're currently on a Sumo Logic Free or Professional account, you'll receive this error message if you try to access these APIs.
+The API- 403 error occurs when you do not have access to the Search Job API, which is only available for Enterprise-level accounts. If you're currently on a Sumo Logic Professional account, you'll receive this error message if you try to access these APIs.
 
 If you need access to these APIs, reach out to your Sumo Logic sales representative or [contact us](https://www.sumologic.com/contact-us/) for more information on upgrading your existing account.
 

docs/dashboards/panels/index.md

@@ -132,7 +132,7 @@ Text can clarify what you are showing on dashboards or act as a note to your v
 
 Titles are displayed in the same size and font. Text is styled using Markdown syntax, meaning that you can control the size and weight of the text. Not all Markdown syntax options are supported; see [Markdown Syntax](markdown-syntax.md).
 
-There is no limit to the number of Text Panels you can add to Dashboards. These types of Panels do not count against the quota in Sumo Logic Free accounts.
+There is no limit to the number of Text Panels you can add to Dashboards.
 
 To add a Text Panel:
 

docs/get-started/apps-integrations.md

@@ -41,7 +41,7 @@ These apps have gone through code and functional review with the Sumo Logic app
 Certain apps have specific installation requirements. Be sure to check the instructions for your application for specific instructions.
 
 :::important
-Applications can be installed only by users with a Sumo Logic Professional or a Sumo Logic Enterprise account. Organizations with a Sumo Logic Free account currently cannot use Sumo Logic apps.
+Applications can be installed only by users with a Sumo Logic Professional or a Sumo Logic Enterprise account.
 :::
 
 ## Next-Gen apps

docs/get-started/sign-up.md

@@ -7,9 +7,7 @@ description: Learn how to sign up with Sumo Logic and create your account.
 
 import useBaseUrl from '@docusaurus/useBaseUrl';
 
-Sumo Logic provides everything you need to conduct real-time forensics and log management for all of your IT data—without the hassle of managing or scaling hardware or storage. Start your 30-day trial and explore the full capabilities of our Continuous Intelligence Platform™, including elastic scalability and powerful analytics.
-
-After your trial, your account will automatically convert to a [Free account](#upgrade-or-continue-with-free-account), allowing you to continue with limited features. You can [upgrade to a paid plan](https://www.sumologic.com/pricing) at any time to unlock premium features. Choose to sign up via the [Sumo Logic website](#sign-up-through-sumo-logic) or the [AWS Marketplace](#sign-up-through-aws-marketplace) and start using Sumo Logic in minutes.
+Sumo Logic provides everything you need to conduct real-time forensics and log management for all of your IT data without the hassle of managing or scaling hardware or storage. Start your 30-day trial and explore the full capabilities of our Continuous Intelligence Platform™, including elastic scalability and powerful analytics. Sign up through the [Sumo Logic website](#sign-up-through-sumo-logic) or the [AWS Marketplace](#sign-up-through-aws-marketplace) and start using Sumo Logic in minutes.
 
 ## Sign up through Sumo Logic
 
@@ -45,41 +43,35 @@ When the installation is complete, click **Start using Sumo**.
 
 Your data will start flowing in a couple of minutes. Next, you'll be taken to a step-by-step onboarding guide, where you can visualize your data via dashboards, run your first log search, set up alerts, install apps, and more.
 
-### Upgrade or continue with Free account
-
-After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.
-
-<details>
-<summary>What's the difference between a Trial and a Free account?</summary>
+### Upgrade your account
 
-With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.
+During your trial, you’ll have full access to our Enterprise plan, giving you the opportunity to explore the full range of Sumo Logic's powerful features.
 
-|             | Trial account | Free account
-|:------------|:---------------|:------------
-| Data volume daily | 1GB | 500MB
-| Users | Up to 20 | Up to 3
-| Data Retention <sup>1</sup>| 30 days | 7 days
-| Metrics <sup>2</sup> | &#9989; | &#10060;
-| Data Forwarding <sup>3</sup> | &#9989; | &#10060;
-| Real-time Alerts <sup>4</sup> | &#9989; | &#10060;
+| Feature                         | Trial account       |
+|:--------------------------------|:--------------------|
+| **Data volume daily**           | 1GB             |
+| **Users**                       | Up to 20       |
+| **Data retention** <sup>1</sup> | 30 days   |
+| **Metrics** <sup>2</sup>        | &#9989;   |
+| **Data forwarding** <sup>3</sup> | &#9989; |
+| **Real-time alerts** <sup>4</sup> | &#9989; |
 
 <sup>1</sup> Data uploaded to the Sumo Logic Cloud.<br/>
 <sup>2</sup> Search through and visualize your data in near real-time, with up to 1000 data points per minute.<br/>
 <sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
 <sup>4</sup> Notifies you in real-time when errors occur on your systems.
 
-</details>
+Once your trial ends, you'll need to upgrade to a paid plan to continue using premium features. Below is an overview of the available options. For detailed pricing and plan information, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
 
-For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).
 
 #### Essentials plans
 
-Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team. 
+With our self-service checkout, you can upgrade to an Essentials plan in just minutes using a credit card—no need to contact Sales.
 
-- [Learn how to upgrade your plan with Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account).
-- [Learn how to upgrade your plan with Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account).
+- [Upgrade a Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account)
+- [Upgrade a Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account)
 
-<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />
+<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.jpg')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />
 
 #### Enterprise plans
 

docs/integrations/amazon-aws/threat-intel.md

@@ -10,14 +10,14 @@ import useBaseUrl from '@docusaurus/useBaseUrl';
 
 The Threat Intel for AWS App correlates Sumo Logic [threat intelligence](/docs/security/threat-intelligence/) data with your AWS log data, allowing for real-time security analytics to help detect threats in your environment and protect against cyber-attacks. The Threat Intel for AWS App scans your AWS CloudTrail, AWS ELB and AWS VPC Flow logs for threats based on IP address.
 
-The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professions accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
+The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period.
 
 
 ## Collect Logs for the Threat Intel for AWS App
 
 The Threat Intel for AWS App utilizes AWS logs and VPC Flow Logs.
 
-The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
+The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period.
 
 
 ### Configure Collectors and Sources
@@ -33,7 +33,7 @@ VPC Flow Logs can be published to Amazon CloudWatch Logs and Amazon S3. Each met
 
 ## Installing the Threat Intel for AWS App
 
-The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professions accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
+The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period.
 
 Now that you have set up collection, install the Sumo Logic App for Threat Intel for AWS to use the preconfigured searches and [Dashboards](/docs/integrations/amazon-aws/threat-intel#viewing-threat-intel-dashboards) that provide insight into your data.
 

docs/integrations/app-development/jfrog-artifactory.md

@@ -166,7 +166,7 @@ For complete instructions, see [Local File Source](/docs/send-data/installed-col
 
 The JFrog Artifactory Sumo Logic integration provides the ability to access preconfigured Sumo Logic Dashboards directly from Artifactory that will allow you to analyze data from your Artifactory logs.
 
-**If you do not have an existing Sumo Logic account**, enable the JFrog Artifactory Sumo Logic integration directly from Artifactory. When you enable the integration, a Sumo Logic Connector and Source get automatically configured, and the Sumo Logic App for Artifactory gets installed automatically. The JFrog Artifactory Sumo Logic integration provides a new Sumo Logic Free account with a daily data volume limit of 500MB per day, with 30 users and 14 days of data retention.
+**If you do not have an existing Sumo Logic account**, enable the JFrog Artifactory Sumo Logic integration directly from Artifactory. When you enable the integration, a Sumo Logic Connector and Source get automatically configured, and the Sumo Logic App for Artifactory gets installed automatically.
 
 **If you have an existing Sumo Logic account**, you can configure Artifactory Online to send data (described below) to an existing Sumo Logic [HTTP Logs and Metrics](/docs/send-data/hosted-collectors/http-source/logs-metrics) source.
 

docs/integrations/security-threat-detection/threat-intel-quick-analysis.md

@@ -106,7 +106,7 @@ Use [Field Extraction Rules (FER)](/docs/manage/field-extractions/create-field-e
    | if (isEmpty(actor), "Unassigned", actor) as Actor
    | count as threat_count by src_ip, malicious_confidence, Actor,  _source, label_name
    | sort by threat_count
-   ``` 
+   ```
 <!-- Per DOCS-643, replace the preceding step with the following after `sumo://threat/cs` is replaced by `threatlookup`:   
 1. Customize your query so you can use parsed fields from the Field Extraction Rule with the [`threatlookup` search operator](/docs/search/search-query-language/search-operators/threatlookup/), where `src_ip` is the parsed field from the FER. For example:
    ```
@@ -150,7 +150,7 @@ Sumo Logic has expanded its security offerings by allowing customers to analyze
 * Sumo Logic maintains an up-to-date copy of CrowdStrike’s threat database.
 * Sumo customers can now use the CrowdStrike database in threat analysis queries over their logs (through a new lookup operator).
 
-The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period. The Threat Intel lookup database is not available for Sumo Logic Free accounts.
+The Sumo Logic Threat Intel lookup database is only available with Sumo Logic Enterprise and Professional accounts, or during a 30-day trial period.
 
 
 #### What does the Threat Intel Quick Analysis App do?
@@ -506,4 +506,4 @@ import AppUpdate from '../../reuse/apps/app-update.md';
 
 import AppUninstall from '../../reuse/apps/app-uninstall.md';
 
-<AppUninstall/>
+<AppUninstall/>

docs/manage/ingestion-volume/log-ingestion.md

@@ -25,7 +25,6 @@ Sumo Logic imposes account caps on uploads to better protect your account from e
 Log data may not be kept when sent via HTTP Sources or Cloud Syslog Sources, as they may not have the caching and retry mechanisms that are built into Sumo Logic Collectors.
 
 * Ingestion rate is calculated by taking the average of your daily ingestion rate in the current billing cycle. For example, if your contracted daily ingestion rate is 100GB, you will be charged for on-demand usage only if average daily ingestion is more than 100GB at the end of your billing cycle.
-* Sumo Logic free accounts can expect slightly different behavior. If a Sumo Logic Free account regularly exceeds the cap, the account is temporarily disabled until quota becomes available (or until the account is upgraded).
 * Sumo Logic accounts can be upgraded at any time to allow for additional quota. Contact [Sumo Logic Sales](mailto:sales@sumologic.com) to customize your account to meet your organization's needs.
 
 :::important

docs/manage/manage-subscription/close-cancel-sumo-account.md

@@ -1,19 +1,21 @@
 ---
 id: close-cancel-sumo-account  
-title: Close or Cancel a Sumo Logic Account (Free, Trial, or Paid Plans)  
+title: Close or Cancel a Sumo Logic Account (Trial or Paid Plans)  
 sidebar_label: Close or Cancel Your Account  
-description: Learn how to permanently close a Sumo Logic Free or Trial account or cancel a paid account like Essentials or Enterprise.  
+description: Learn how to permanently close a Sumo Logic Trial account or cancel a paid account like Essentials or Enterprise.  
 ---
 
-This guide explains how to permanently close a Sumo Logic Free or Trial account by deleting your organization. It also outlines the steps to cancel a paid account, such as Essentials or Enterprise.  
+This guide explains how to permanently close a Sumo Logic Trial account by deleting your organization. It also outlines the steps to cancel a paid account, such as Essentials or Enterprise.  
 
 :::info  
 Any financial obligations outlined in your contract remain in effect even if your account is closed or canceled.  
 :::
 
-## Close a Sumo Logic Free or Trial account
+## Close a Sumo Logic Trial account
 
-Owners of Sumo Logic Free or Trial accounts can permanently delete their organization, removing all users, data, and access to Sumo Logic. This process will also log you out as a user.
+At the end of your trial period, your account will be deactivated and scheduled for deletion unless you upgrade to a paid subscription.
+
+Owners of Sumo Logic Trial accounts can permanently delete their organization, removing all users, data, and access to Sumo Logic. This process will also log you out as a user.
 
 1. Navigate to your Account Overview.
    * **[Classic UI](/docs/get-started/sumo-logic-ui-classic)**. Navigate to **Administration > Account > Account Overview**.  
@@ -24,11 +26,9 @@ Owners of Sumo Logic Free or Trial accounts can permanently delete their organiz
 1. Click **Delete Org**.  
 
 :::warning  
-Deleting your organization is permanent and removes all users, data, and the account itself. **This action cannot be undone.**  
+Deleting your organization is permanent and removes all users, data, and the account itself. **This action cannot be undone**.
 :::
 
-If you have a self-service trial account, it will automatically convert to a Free plan at the end of the trial period (typically 30 days) if you do not upgrade to a paid subscription.  
-
 ## Cancel a Sumo Logic licensed account
 
 To cancel a paid Sumo Logic account, such as Essentials or Enterprise, submit a request to [Sumo Logic Support](https://support.sumologic.com/support/s). Our team will process your request promptly.