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Getting Started onboarding UX
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2 changes: 1 addition & 1 deletion blog-service/2025-02-25-apps.md
Original file line number Diff line number Diff line change
Expand Up @@ -17,4 +17,4 @@ We've updated the onboarding experience to give you the option to bypass data co

A new **Go to App Catalog** option now appears in the left-hand menu on the data setup page, allowing you to browse integrations and pre-built dashboards before configuring data ingestion. This change makes it easier to explore Sumo Logic’s capabilities without committing to a full setup.

To learn more, check out our [quickstart](/docs/get-started/quickstart) and [signup](/docs/get-started/sign-up/#set-up-data-collection) guides.
To learn more, check out our [quickstart](/docs/get-started/quickstart) and [signup](/docs/get-started/sign-up) guides.
19 changes: 19 additions & 0 deletions blog-service/2025-04-30-manage.md
Original file line number Diff line number Diff line change
@@ -0,0 +1,19 @@
---
title: Get Started - New Onboarding Experience (Manage)
image: https://help.sumologic.com/img/sumo-square.png
keywords:
- onboarding
- trial
hide_table_of_contents: true
---

We’ve launched a new Get Started onboarding page to help you hit the ground running in Sumo Logic. This personalized hub replaces the previous checklist and guides you through key actions such as:

* Ingesting cloud, SaaS, or on-prem log data with just a few clicks.
* Exploring Kickstart Data dashboards with simulated real-world insights—no setup needed.
* Installing curated apps from the App Catalog.
* Using LiveTail to view real-time logs.
* Inviting teammates to collaborate.
* Navigating to the in-app pricing page to upgrade your plan.

This redesigned experience simplifies setup, accelerates time to value, and provides clear next steps to help you make the most of your trial. [Learn more](/docs/get-started/quickstart).
41 changes: 31 additions & 10 deletions docs/get-started/quickstart.md
Original file line number Diff line number Diff line change
Expand Up @@ -25,16 +25,13 @@ What you'll learn:

You'll need a Sumo Logic account. Sign up for a free trial [here](/docs/get-started/sign-up).

## Getting started with Kickstart Data in your trial
## Get Started page

As part of your Sumo Logic trial, Kickstart Data provides preloaded sample data and dashboards, letting you explore the platform immediately—no setup or data ingestion required. This helps you quickly understand Sumo Logic’s value without dealing with firewall or security configurations. Following are some key benefits:
Welcome to Sumo! After signing up, be sure to head to **Get Started** page, your personalized onboarding hub that guides you through key actions like sending data, exploring apps, and inviting teammates.

* **Immediate insights**. Explore Sumo Logic right away, without initial data setup, to quickly see its value and decide if it’s a fit for you.
* **Quick setup**. Kickstart Data removes technical hurdles, making onboarding faster and easier.
* **Guided experience**. Access pre-built dashboards and reports that demonstrate real-world scenarios, helping you make the most of your trial.
* **Safe exploration**. Evaluate our platform in a secure environment with no exposure of sensitive data.
<img src={useBaseUrl('img/get-started/kickstart-welcome-landing.png')} alt="Kickstart Data and onboarding welcome page" style={{border: '1px solid gray'}} width="600" />

Here's how it works:
This dashboard will give you an instant view of key performance metrics using Kickstart sample data. You can explore how Sumo Logic monitors application health—no setup needed.

1. **Sample dashboards**. When you first log in, you'll see sample data preloaded into Sumo Logic, tailored to your monitoring and troubleshooting use cases, along with log searches and the following dashboards:
* **Application reliability**. Metrics like Homepage Load Time, Checkout Errors, and Internal Server Orders.
Expand All @@ -44,11 +41,35 @@ Here's how it works:
* Analyze the sample data.
* Perform log searches.
* Invite team members to join and explore the platform with you.
1. **Transition to real data**. Kickstart Data is available for 7 days or until you start ingesting real data—whichever comes first. It deactivates automatically at the end of the trial, but can be skipped at any time.
1. **Transition to real data**. Kickstart Data is available for 20 days or until you start ingesting real data—whichever comes first. It deactivates automatically at the end of the trial, but can be skipped at any time.

:::note For Admins
For configuration information, refer to [Kickstart Data app](/docs/integrations/sumo-apps/kickstart-data) and [Kickstart Data source](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/sumo-logic-kickstart-data-source).
:::

### Getting started with Kickstart Data in your trial

As part of your trial, Kickstart Data gives you instant access to preloaded sample log data and dashboards—no setup, data ingestion, or firewall configuration required—so you can immediately explore the value of Sumo Logic in a safe sandbox environment. No sensitive or real data is used, and the prebuilt dashboards offer a hands-on way to learn how to monitor applications, analyze trends, and respond to incidents.

The Kickstart sample data you see in the [sample app/dashboards](/docs/integrations/sumo-apps/kickstart-data) are [sourced from cloud-to-cloud data](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/sumo-logic-kickstart-data-source).

Once you're ready to work with your own data, follow the in-product prompts to begin ingesting logs via OpenTelemetry, Hosted Collectors, or Installed Collectors. The Kickstart experience will phase out automatically once you start ingesting real data or after 20 days—whichever comes first.

## Step 1: Get your data into Sumo

The journey of 10,000 logs begins with a single collector. Your data analytics journey starts by sending your data to Sumo.
The journey of 10,000 logs begins with a single collector. Your data analytics journey starts by sending your data to Sumo Logic.

### Set up data collection

To set up data collection, select the platform (AWS, Kubernetes, Linux, Windows, macOS) from which you want to collect data. This will install the OpenTelemetry collector and relevant dashboards.
* For AWS, you'll deploy a single account with a CloudFormation Template, CLI, or Terraform.
* For Kubernetes, Linux, Windows, or macOS, you'll need to run the provided command in your Terminal or PowerShell.

You'll also see an option to bypass setup and explore our [App Catalog](/docs/integrations), where you'll find a wide range of apps and easy-to-follow setup guides for installation.<br/><img src={useBaseUrl('img/get-started/data-onboarding.png')} alt="Data onboarding screen showing platform collection options like AWS, Kubernetes, Windows, macOS" style={{border: '1px solid gray'}} width="600" />

When the installation is complete, click **Start using Sumo**.

Your data will start flowing in a couple of minutes. Next, you'll be taken to a step-by-step onboarding guide, where you can visualize your data via dashboards, run your first log search, set up alerts, install apps, and more.

### Set up Collector

Expand Down Expand Up @@ -137,7 +158,7 @@ From the Sumo Logic Home page, click the **Learn** tab to access:
Don't just learn it - master it! Get recognized as a Sumo Logic expert by completing the courses in the [Sumo Logic Certification Program](/docs/get-started/training-certification-faq/#what-certifications-does-sumo-logic-offer). We’re happy to help you get certified right from the product.


## More Resources
## Additional information

:::sumo Need help?
Contact us at the [Sumo Dojo Slack](https://sumodojo.slack.com/) or [submit a support ticket](https://support.sumologic.com/support/s).
Expand Down
136 changes: 66 additions & 70 deletions docs/get-started/sign-up.md
Original file line number Diff line number Diff line change
Expand Up @@ -17,73 +17,13 @@ To start your free trial:

1. Go to the [Sumo Logic Free Trial page](https://www.sumologic.com/sign-up).
1. Register with a business email address to create your account.
1. Check your inbox for the activation email and follow the steps below.

### Activate your account

:::note
The activation link expires after 3 days. If it expires, you’ll need to complete the sign-up process again.
:::

1. Check your inbox for the activation email.
:::note
The activation link expires after 3 days. If it expires, you’ll need to complete the sign-up process again.
:::
1. Open the activation email and click **Activate Now**. (If you do not see it, check your spam and trash folders.)
1. Fill out the **Activate Your Account** form, then click **Activate**.
1. Follow the setup guide to install a data collector and start ingesting data.

:::tip
Get started with Sumo Logic effortlessly using **Kickstart Data**, preloaded sample data and dashboards designed to help you explore and understand the platform’s capabilities. You can immediately dive into our features like log search and alerts prior to setting up your own data collection. Whether you're new to Sumo Logic or evaluating its features, Kickstart Data offers a hands-on way to experience the platform's power. [Learn more](/docs/get-started/quickstart/#getting-started-with-kickstart-data-in-your-trial).
:::

### Set up data collection

Upon first logging in, you'll be asked to select the platform (AWS, Kubernetes, Linux, Windows, macOS) from which you want to collect data. This will install the OpenTelemetry collector and relevant dashboards.
* For AWS, you'll deploy a single account with a CloudFormation Template, CLI, or Terraform.
* For Kubernetes, Linux, Windows, or macOS, you'll need to run the provided command in your Terminal or PowerShell.

You'll also see an option to bypass setup and explore our [App Catalog](/docs/integrations), where you'll find a wide range of apps and easy-to-follow setup guides for installation.<br/><img src={useBaseUrl('img/get-started/data-onboarding.png')} alt="Data onboarding screen showing platform collection options like AWS, Kubernetes, Windows, macOS" style={{border: '1px solid gray'}} width="600" />

When the installation is complete, click **Start using Sumo**.

Your data will start flowing in a couple of minutes. Next, you'll be taken to a step-by-step onboarding guide, where you can visualize your data via dashboards, run your first log search, set up alerts, install apps, and more.

### Upgrade or continue with Free account

After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.

<details>
<summary>What's the difference between a Trial and a Free account?</summary>

With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.

| | Trial account | Free account
|:------------|:---------------|:------------
| Data volume daily | 1GB | 500MB
| Users | Up to 20 | Up to 3
| Data Retention <sup>1</sup>| 30 days | 7 days
| Metrics <sup>2</sup> | &#9989; | &#10060;
| Data Forwarding <sup>3</sup> | &#9989; | &#10060;
| Real-time Alerts <sup>4</sup> | &#9989; | &#10060;

<sup>1</sup> Data uploaded to the Sumo Logic Cloud.<br/>
<sup>2</sup> Search through and visualize your data in near real-time, with up to 1000 data points per minute.<br/>
<sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
<sup>4</sup> Notifies you in real-time when errors occur on your systems.

</details>

For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Subscription](/docs/manage/manage-subscription).

#### Essentials plans

Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team.

- [Learn how to upgrade your plan with Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account).
- [Learn how to upgrade your plan with Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account).

<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />

#### Enterprise plans

If the Essentials plan doesn’t fully meet your needs and you’re interested in exploring further options like Cloud SIEM, contact [Sales](https://www.sumologic.com/contact-us/) to upgrade to an Enterprise plan. Our team is here to help you find the best fit for your organization.
1. After activating your account, follow the guidance in the [What to expect after activation](#what-to-expect-after-activation) section to explore sample data, install apps, and start ingesting your own data.

## Sign up through AWS Marketplace

Expand All @@ -99,7 +39,7 @@ To sign up through AWS Marketplace:
- **Email**. Enter a business email address for your account (personal email addresses such as Gmail are not supported). If you have an existing Sumo Logic account, use a different email address. Signing up through AWS Marketplace requires a new email to create a separate Sumo Logic organization.
- **Region**. Select your region: North America, Europe, or Australia.
- **Service License Agreement**. Review and accept the [Service License Agreement](https://www.sumologic.com/service-agreement/) to proceed.
1. Click **Sign Up**. Sumo Logic will send you an email to activate your account. Follow the instructions in the email to complete the [activation process](#activate-your-account)
1. Click **Sign Up**. Sumo Logic will send you an email to activate your account. Follow the instructions in the email to complete the activation process.
1. At the end of the 30-day trial period for the Sumo Logic Log Analytics Platform (Pay-As-You-Go with 30-day Free Trial), the subscription converts to the paid subscription billed monthly based on actual usage.

### Upgrade your account
Expand Down Expand Up @@ -134,9 +74,65 @@ For example, for 10GB/Day:
- If the billing cycle is 31 days, the Reserved Capacity is 310GB.


## Next steps
## What to expect after activation

Once your account is activated—whether you signed up via the Sumo Logic website or AWS Marketplace—you’ll be guided through a personalized onboarding experience. Head to the [Quickstart guide](/docs/get-started/quickstart) to begin your Sumo Logic journey.

You’ll walk through step-by-step instructions to:

* Explore **Kickstart Data**, preloaded with sample log data and dashboards so you can try out features immediately—no setup or ingestion required.
* Perform log searches, visualize data through dashboards, and test out real-time alerts.
* Install recommended apps from the App Catalog.
* Invite teammates and collaborate.
* Start ingesting your own data when you’re ready.

Whether you’re evaluating the platform or just getting started, this hands-on experience is designed to help you quickly understand the value of Sumo Logic and get up and running with confidence.

Once your account is activated, check out the [Quickstart guide](/docs/get-started/quickstart) to begin your Sumo Logic journey. You'll walk through a step-by-step onboarding experience where you can explore preloaded Kickstart Data, try out log search and alerts, visualize data through sample dashboards, install apps, and prepare to ingest your own data—all without any setup required. Whether you're new to Sumo Logic or evaluating its features, this hands-on guide will help you quickly understand the platform's value.

### Upgrade or continue with Free account

After your trial ends, if you've not purchased a plan, your account will automatically convert to a Free account. This account lets you continue using Sumo Logic monitoring and log analytics services with limited features. To unlock premium features and scale as your needs grow, you can upgrade to a paid plan at any time.

<details>
<summary>What's the difference between a Trial and a Free account?</summary>

With your trial, you’ll have full access to our Enterprise plan to explore all the powerful features Sumo Logic has to offer.

| | Trial account | Free account
|:------------|:---------------|:------------
| Data volume daily | 1GB | 500MB
| Users | Up to 20 | Up to 3
| Data Retention <sup>1</sup>| 30 days | 7 days
| Metrics <sup>2</sup> | &#9989; | &#10060;
| Data Forwarding <sup>3</sup> | &#9989; | &#10060;
| Real-time Alerts <sup>4</sup> | &#9989; | &#10060;

<sup>1</sup> Data uploaded to the Sumo Logic Cloud.<br/>
<sup>2</sup> Search through and visualize your data in near real-time, with up to 1000 data points per minute.<br/>
<sup>3</sup> Forwards your logs to an S3 bucket after being collected and analyzed in Sumo Logic.<br/>
<sup>4</sup> Notifies you in real-time when errors occur on your systems.

</details>

For information on plan types and pricing, see [Sumo Logic Pricing](https://www.sumologic.com/pricing) and [Manage Plan](/docs/manage/manage-subscription).

#### Essentials plans

Using our self-service checkout, you can sign up for a Sumo Logic Essentials plan in just minutes using a credit card—no need to interact with the sales team.

- [Learn how to upgrade your plan with Credits account](/docs/manage/manage-subscription/upgrade-account/upgrade-credits-account).
- [Learn how to upgrade your plan with Flex account](/docs/manage/manage-subscription/upgrade-account/upgrade-sumo-logic-flex-account).

<img src={useBaseUrl('img/manage/subscriptions/essentials-landing-page.png')} alt="Essentials landing page checkout" style={{border: '1px solid gray'}} width="600" />

#### Enterprise plans

If the Essentials plan doesn’t fully meet your needs and you’re interested in exploring further options like Cloud SIEM, contact [Sales](https://www.sumologic.com/contact-us/) to upgrade to an Enterprise plan. Our team is here to help you find the best fit for your organization.

## Additional information

* [Quickstart Guide](/docs/get-started/quickstart)
* [Onboarding Checklists](/docs/get-started/onboarding-checklists)
* [Free Training and Certification](/docs/get-started/training-certification-faq)
* [Sumo Logic Quickstart Guide](/docs/get-started/quickstart)
* [Sumo Logic Onboarding Checklists](/docs/get-started/onboarding-checklists)
* [Sumo Logic Free Training and Certification](/docs/get-started/training-certification-faq)
* [Sumo Logic Terms and Conditions](https://www.sumologic.com/support-terms)
10 changes: 7 additions & 3 deletions docs/integrations/sumo-apps/kickstart-data.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,13 +11,13 @@ import useBaseUrl from '@docusaurus/useBaseUrl';

The Sumo Logic Kickstart Data app offers real-time insights for monitoring telemetry data from our OpenTelemetry Demo Astronomy application. Featuring predefined searches and dashboards, this app enhances visibility into application performance and operational metrics.

:::tip
Learn more about [Kickstart Data](/docs/get-started/quickstart/#getting-started-with-kickstart-data-in-your-trial).
:::info
Kickstart Data comes preloaded for new trial users and expires automatically after 20 days or when you begin ingesting your own data—whichever comes first. [Learn more](/docs/get-started/quickstart/#getting-started-with-kickstart-data-in-your-trial).
:::

## Application Data

This app uses [Sumo Logic Kickstart Data source](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/sumo-logic-kickstart-data-source) to collect the data from OpenTelemetry Demo Astronomy Application.
This app uses the [Sumo Logic Kickstart Data source](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/sumo-logic-kickstart-data-source) to collect the data from OpenTelemetry Demo Astronomy Application.

## Installing the Sumo Logic Kickstart Data app

Expand Down Expand Up @@ -94,3 +94,7 @@ import AppUpdate from '../../reuse/apps/app-update.md';
import AppUninstall from '../../reuse/apps/app-uninstall.md';

<AppUninstall/>

:::note For admins
If you're done exploring Kickstart Data and want to purge it from your environment and Sumo Logic account, follow the steps under [How to manage or remove Kickstart Data](/docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/sumo-logic-kickstart-data-source#how-to-manage-or-remove-kickstart-data).
:::
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