Supporting "cursor pagination" - New limits for offset-based pagination

[Shineson1001]

Zendesk has new limits for offset-based pagination.

Since the August 2023 you can not get more then 10.000 records with offset pagination :-(
You have to change to cursor pagination.

Here are some informations:
Pagination
Comparing cursor pagination and offset pagination
Paginating through lists using cursor pagination

Sorting is also different between cursor pagination and offset pagination