Claude Code Examples for Customer Success

Example configurations and skills for the CS team's Claude Code setup.

What's Included

.
├── CLAUDE.md.example          # Template for personal CLAUDE.md
├── skills/
│   ├── api-integration/       # Generic API client skill pattern
│   ├── slack-writer/          # Message drafting skill
│   └── meeting-prep/          # Customer meeting preparation
└── mcp-servers.json.example   # MCP server configuration

Quick Start

1. Copy CLAUDE.md to your home directory

   cp CLAUDE.md.example ~/.claude/CLAUDE.md

2. Customize with your details

   • Update role and team context
   • Add your common workflows
   • Include API endpoints you use

3. Add skills as needed

   mkdir -p ~/.claude/skills
   cp -r skills/* ~/.claude/skills/

File Locations

File	Location	Purpose
CLAUDE.md	~/.claude/CLAUDE.md	Global instructions for all projects
Skills	~/.claude/skills/<name>/SKILL.md	Reusable workflows
MCP Servers	~/.claude/mcp-servers.json	Tool integrations

Documentation

• Claude Code Docs
• Internal Guide (Notion)