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CODE_OF_CONDUCT.md

@@ -1,8 +1,8 @@
-### ServiceNow Open Source Code-of-Conduct
+# ServiceNow Open Source Code-of-Conduct
 
 This code of conduct provides guidelines for participation in ServiceNow-managed open-source communities and projects.
 
-**Discussion forum guidelines**
+## Discussion forum guidelines
 
 Communities thrive when members support each other and provide useful feedback.
 
@@ -16,7 +16,7 @@ Communities thrive when members support each other and provide useful feedback.
 - Be accountable for your actions by correcting your mistakes and indicating where you have changed a previous post of yours.
 - Mark content as correct and helpful, and provide feedback. If you read a discussion post that you find helpful, we encourage you to leave a positive vote and comment in the replies. If you find a post that is unhelpful, please provide more information in the issue comments.
 
-**Issue board guidelines**
+## Issue board guidelines
 
 Many open-source projects provide an Issues board, with similar functionality to a Discussions forum. The same rules from the discussion forum guidelines apply to the Issues board.
 
@@ -30,17 +30,17 @@ ServiceNow suggests the following technical support pathways for open-source pro
 6. Log an Issue if it hasn't already been logged. If the issue has already been logged by another user, vote it up, and add a comment with additional or missing information. Do your best to choose the correct category when logging a new issue. This will make it easier to differentiate bugs from new feature requests or ideas. If after logging an issue you find the solution, please close your issue and provide a comment with the solution. This will help the project owners and other users.
 7. Contact the project team contributors of the project to see if they can help as a last resort only.
 
-**Repositories**
+## Repositories
 
 - Read and follow the license instructions
 - Remember to include citations if you use someone else's work in your own project. Use the [`CITATION.cff`](CITATION.cff) to find the correct project citation reference.
 - ‘Star' project repos to save for future reference.
 - ‘Watch' project repos to get notifications of changes – this can get noisy for some projects, so only watch the ones you really need to track closely.
 
-**Enforcement and reporting**
+## Enforcement and reporting
 
-We encourage community members and users to help each other and to resolve issues amongst themselves as much as possible. If a matter cannot be resolved in good faith within the means available, please reach out to a team member or email fast-llm-team@servicenow.com.
+We encourage community members and users to help each other and to resolve issues amongst themselves as much as possible. If a matter cannot be resolved in good faith within the means available, please reach out to a team member or email [fast-llm-team@servicenow.com](mailto:fast-llm-team@servicenow.com).
 
-**ServiceNow Disclaimer.**
+## ServiceNow Disclaimer
 
 We may, but are under no obligation to, monitor or censor comments made by users or content provided by contributors and we are not responsible for the accuracy, completeness, appropriateness or legality of anything posted, depicted or otherwise provided by third‑party users and we disclaim any and all liability relating thereto.