You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
{{ message }}
Repository navigation
Client unverifies itself and verification doesn't work #2111
the client unverified itself while it was not even in use in the foreground, so half of the messages sent to me since i last opened it were not decryptable.
trying to verify it using another client simply didn't work, the popup for emoji verification never appeared on either client.
verification via recovery key seemed to succeed as you can see in this screenshot:
but if you exit and revisit this settings page, it shows as unverified again:
Reproduction
(somehow get the client to unverify itself)
click "Verify this device" or open the settings screen, then the "Devices" page
click "Verify Manually"
enter your accounts recovery key and attemt verification
exit and revisit the devices page or the account screen, the device has not been verified
Expected behavior
the client shouldn't need to verify itself again for no reason
verification should succeed and the device should stay verified
Platform and versions
Sable for Android Version 1.22.1 and 1.22.2.,
GrapheneOS (Android 17) on Google Pixel 8
before this happened, i logged into another account, didn't verify it, then switched back to the account i was using before. hours later, this happened. logging out of the second account didn't help.
i have not tried signing out and back in or reinstalling the application.
i'm having this issue as well, unverified me 3 times in the last 8 hours.
all i did was close the app, open it an hour or two later and its unverified.
when trying to verify with another client the verification popup would appear on the other client, but would still fail to verify, needing me to manually verify with the recovery key instead.
sable version 1.22.6
stock android 17 on google pixel 9 pro xl
Activity
8ballpizza commentedon Sep 24, 2026
i'm having this issue as well, unverified me 3 times in the last 8 hours.
all i did was close the app, open it an hour or two later and its unverified.
when trying to verify with another client the verification popup would appear on the other client, but would still fail to verify, needing me to manually verify with the recovery key instead.
sable version 1.22.6
stock android 17 on google pixel 9 pro xl