I'm Scott, a Technical Support Engineer with a background in Full Stack Software Development and a strong interest in identity and access management (IAM).
As a Technical Support Engineer at Salesforce, I specialize in diagnosing and resolving technical issues for MuleSoft customers in EMEA and APAC while ensuring timely and accurate case resolution.
I am most engaged when I'm learning something new, solving problems, or helping others succeed. I bring empathy, structure, and deep focus to every task.
- Iβm a graduate of code institute's Full Stack Software Development course and received my diploma with a merit grade
- π± I'm currently preparing for the Certified in Cybersecurity (CC) exam by ISCΒ²
- π Pronouns: He/Him
- β‘ Fun fact: I'm a huge rugby fan. Go Leinster!