Collecting diagnostics data

Follow these steps to collect diagnostics data for roksnet security servers.

1. Log in to security server with ssh.
2. Download roksnet_diag script with curl.

curl -O https://raw.githubusercontent.com/Roksnet/support/main/roksnet_diag

3. Grant execution privileges on roksnet_diag.

chmod 755 roksnet_diag

4. Execute diagnostics script by specifing destionation directory as first positional argument.

sudo ./roksnet_diag /tmp

5. Copy diagnostics archive from security server with scp, rsync or any other method and send it to support@roksnet.com.