[bug] Chats holds to load history for some time until any action since 5.0 version

[ankar84]

Description:

Since 5.0 I consider that some chats are loading history for a long time (some even infinite).
But on any action, history is loaded immediately.

Steps to reproduce:

1. Search user you don't have recent talk (for easy reproduce, that could be any chats in fact)
2. Click to start conversation with that user
3. Chat history is loading even if there is no history and it as a brand new DM

Expected behavior:

Chats open fast like it was on a pre 5.0 versions

Actual behavior:

From opens server

Server Setup Information:

• Version of Rocket.Chat Server: 5.0.0
• Operating System: OL8
• Deployment Method: docker
• Number of Running Instances: 3
• DB Replicaset Oplog: Enabled
• NodeJS Version: v14.19.3
• MongoDB Version: 4.4.12 / wiredTiger (oplog Enabled)

Client Setup Information

• Desktop App or Browser Version: Chrome 103
• Operating System: Windows 10

Additional context

I see it on open.rocket.chat as well

Relevant logs:

No logs in moment of loading...

[stachi]

Can confirm this with 5.0.0-rc12 (which is identical to final) with manual deployment. Tested with latest Firefox ESR. It happens very randomly.

[JeroenAdam]

Yes, a large negative impact on performance since upgrading from 4.8.2
Rocketchat v5.0.0 - Mongo 5.0.5
Very annoying in large discussions when scrolling back, lots of loading animation (...) on the screen while nothing seems happening,
I tried dropping/creating the index navigation.token on messages, it is not a solution
It as as if the database performance dropped 20 times or more but the database was fine of course, prior to the upgrade.

[engelgabriel]

Are there any errors on the browser console?

[JeroenAdam]

No errors in console.
Maybe this screenshot can help.

[milton-rucks]

Task already included in the current sprint as a high priority - the team is working on that

[ankar84]

could be fixed in #26425

[chotaire]

Thanks for making this high priority. It's still broken in 5.0.1, chat history doesn't update until I move my mouse around and this absolutely needs fixed. I wonder how that slipped through, everyone should have seen this bug happening right away?

[ankar84]

Thanks for making this high priority. It's still broken in 5.0.1, chat history doesn't update until I move my mouse around and this absolutely needs fixed. I wonder how that slipped through, everyone should have seen this bug happening right away?

Guess that will be fixed in 5.0.2 according to a milestone label in PR

[milton-rucks]

Fixed in 5.0.3
#26425

[shevchukma]

We confirm. In our installation, the bug is gone. Thanks a lot!