File upload with Nextcloud Webdav creating empty files

[tiagoefreitas]

I always get empty files (0 bytes) with random filenames created in nextcloud webdav when uploading...no error in rocket.chat it just doesn't upload properly.

[atsag]

I too experience the same problem, all files uploaded have a (final) size of 0 bytes.

[quiris11]

Any progress on this issue. I also see the same result trying to upload file on Nextcloud server - Random filename and 0 kB file size.

Log file excerpt:
I20200102-10:37:40.842(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.010675423850293861
I20200102-10:37:40.845(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.062(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.08652735968307336
I20200102-10:37:41.067(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.279(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.16043434067008092
I20200102-10:37:41.285(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.472(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.2671885791730195
I20200102-10:37:41.476(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.646(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.37527724565724485
I20200102-10:37:41.649(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.814(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.5147464717150788
I20200102-10:37:41.818(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:41.974(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.6638342650872461
I20200102-10:37:41.978(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:42.160(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.7632263445274118
I20200102-10:37:42.163(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:42.337(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=0.8867560629161942
I20200102-10:37:42.342(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:42.507(0) UploadProxy ➔ debug Upload URL: /ufs/Webdav:Uploads/EaKtGbqE7vG78LE39?token=d88B8bbbA8&progress=1
I20200102-10:37:42.511(0) UploadProxy ➔ debug Correct instance
I20200102-10:37:43.327(0) Meteor ➔ method canAccessRoom -> userId: XXXXXXXX, arguments: ["GENERAL","XXXXXXXX"]
I20200102-10:37:43.343(0) Meteor ➔ method sendMessage -> userId: XXXXXXXX, arguments: [{"_id":"p4d9uJrKBQxZ86DaN","rid":"GENERAL","ts":"2020-01-02T10:37:43.338Z","file":{"_id":"EaKtGbqE7vG78LE39","name":"Stanislaw Ignacy Witkiewicz - Wybor dramatow_moh.epub.zip","type":"application/zip"},"groupable":false,"attachments":[{"title":"Stanislaw Ignacy Witkiewicz - Wybor dramatow_moh.epub.zip","type":"file","description":"","title_link":"/file-upload/EaKtGbqE7vG78LE39/Stanislaw%20Ignacy%20Witkiewicz%20-%20Wybor%20dramatow_moh.epub.zip","title_link_download":true}]}]
I20200102-10:37:43.380(0) Integrations ➔ Outgoing WebHook.debug Execute Trigger: fileUploaded
I20200102-10:37:43.384(0) Integrations ➔ Outgoing WebHook.debug Got the event arguments for the event: fileUploaded { event: 'fileUploaded', user: { _id: 'XXXXXXXX', createdAt: 2019-12-31T05:24:18.417Z, services: { password: [Object], email: [Object], resume: [Object], totp: [Object] }, emails: [ [Object] ], type: 'user', status: 'online', active: true, _updatedAt: 2020-01-02T10:20:01.965Z, roles: [ 'admin' ], name: 'XXXXXXXX', lastLogin: 2020-01-02T09:55:18.734Z, statusConnection: 'online', utcOffset: 1, username: 'XXXXXXXX', avatarOrigin: 'gravatar', settings: { profile: {}, preferences: [Object] }, language: 'en', statusText: '', requirePasswordChange: false }, room: { _id: 'GENERAL', ts: 2019-10-16T19:06:29.957Z, t: 'c', name: 'general', usernames: [], msgs: 114, usersCount: 5, default: true, _updatedAt: 2020-01-02T10:36:16.487Z, lastMessage: { _id: 'iHov2B2cwqCW98jq4', rid: 'GENERAL', msg: 'ten z3SJ7BF4DFnebi7oC jest częścią URL do pliku.', ts: 2020-01-02T10:36:16.446Z, u: [Object], _updatedAt: 2020-01-02T10:36:16.472Z, mentions: [], channels: [] }, lm: 2020-01-02T10:36:16.446Z, username: 'XXXXXXXX' }, message: { _id: 'p4d9uJrKBQxZ86DaN', rid: 'GENERAL', ts: 2020-01-02T10:37:43.338Z, msg: '', file: { _id: 'EaKtGbqE7vG78LE39', name: 'Stanislaw Ignacy Witkiewicz - Wybor dramatow_moh.epub.zip', type: 'application/zip' }, groupable: false, attachments: [ [Object] ], u: { _id: 'XXXXXXXX', username: 'XXXXXXXX', name: 'XXXXXXXX' }, tmid: undefined, _updatedAt: 2020-01-02T10:37:43.373Z, editedBy: undefined, editedAt: undefined, emoji: undefined, avatar: undefined, alias: undefined, customFields: undefined, reactions: undefined, parseUrls: undefined, token: undefined, mentions: [], channels: [] } }
I20200102-10:37:43.389(0) Integrations ➔ Outgoing WebHook.debug Starting search for triggers for the room: GENERAL

NextCloud version: 17.0.2
Rocket.Chat version: 2.4.0

Version	2.4.0

Version	2.4.0

[jinlaohu]

I've too.

[Wakatron]

I too (

[drumdum]

I have the exact same problem

[imscuevas]

Hi, I have the same problem too, does anybody find the answer to this problem?

[prenner0]

Same problem here with Rocket.Chat 3.7.1.

[dotty37]

Just to refresh this. Im having the same issue, empty files when using WebDav as file storage, Rocket.Chat 5.1.1 and Nextcloud 24.
My webdav works just fine, I use it for other things.

[dudanogueira]

@dotty37 Can you try in our development version? This should be included there already.

You can test it using the docker tag development, instead of latest or a specific version.

if you want to help us as a beta tester, please, consider joining our Beta Testers Channel

Thanks!