BPI

[Th3R3dL4rv4]

Is there an existing issue for this?

• I have searched the existing issues

App name

BPI

Link to app

https://play.google.com/store/apps/details?id=com.bpi.ng.app&hl=en

App version

v10.0

Country of the app

Philippines

Build Number

2025020500

Device list

Pixel 6a

Profile app tested in

Secondary profile(s)

Google Play installed?

Installed

Where did you install this app from?

Google Play Store

Google Play services Network permission revoked?

• Revoked
• Not revoked
• I did not have Google Play services installed

Native code debugging

• Allowed
• Blocked

Exploit protection compatibility mode

• Enabled
• Disabled

Memory tagging

• Enabled
• Disabled
• N/A

Dynamic code loading via memory

• Restricted
• Allowed

Dynamic code loading via storage

• Restricted
• Allowed

Stock OS compatibility

• Works
• Does not work
• Not tested

NFC payments

• Works
• Works but requires another service
• Does not work
• N/A (Not supported by app)
• Not tested

Description of the app's functionality

1. What happens when you use the app?
   The app crashes immediately upon launch.

2. What tasks do work and don’t work?
   Nothing works because the app crashes immediately before any interaction is possible.

3. What is the expected outcome of each action you take?
   The app should launch properly and allow me to enter my login credentials.

4. Did you test any other configurations or setups?
   No, I have not tested alternative configurations or setups.

Are there any extra notes you think users should know about?

No response

ADB logcat of the app if necessary

type: logcat
osVersion: google/bluejay/bluejay:15/AP4A.250205.002/2025020500:user/release-keys
userType: full.secondary
package: com.bpi.ng.app:100, targetSdk 34
buffers: system,crash
level: verbose

--------- beginning of crash
02-07 05:00:46.580 20477 20847 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xce30e71e38d8)
02-07 05:00:46.582 20477 20847 F libc    : Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 20847 (RenderThread), pid 20477 (com.bpi.ng.app)
--------- beginning of system
02-07 05:14:48.602  1494  1826 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:14:48.602  1494  1826 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:14:48.612  1494  1826 V ResourcesManager: The following library key has been added: ResourcesKey{ mHash=95a33ff mResDir=null mSplitDirs=[] mOverlayDirs=[/product/overlay/NavigationBarModeGestural/NavigationBarModeGesturalOverlay.apk] mLibDirs=[/product/app/TrichromeWebView/TrichromeWebView.apk,/product/app/TrichromeLibrary/TrichromeLibrary.apk,/system_ext/framework/androidx.window.extensions.jar] mDisplayId=0 mOverrideConfig=v35 mCompatInfo={420dpi always-compat} mLoaders=[]}
--------- switch to crash
02-07 05:14:49.457  1494  2005 F libc    : Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 2005 (pool-29-thread-), pid 1494 (com.bpi.ng.app)
--------- switch to system
02-07 05:22:46.814  5867  6234 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:22:46.814  5867  6234 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:22:46.828  5867  6234 V ResourcesManager: The following library key has been added: ResourcesKey{ mHash=95a33ff mResDir=null mSplitDirs=[] mOverlayDirs=[/product/overlay/NavigationBarModeGestural/NavigationBarModeGesturalOverlay.apk] mLibDirs=[/product/app/TrichromeWebView/TrichromeWebView.apk,/product/app/TrichromeLibrary/TrichromeLibrary.apk,/system_ext/framework/androidx.window.extensions.jar] mDisplayId=0 mOverrideConfig=v35 mCompatInfo={420dpi always-compat} mLoaders=[]}
--------- switch to crash
02-07 05:22:47.798  5867  6300 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xce48b0ab4ab8)
02-07 05:22:47.798  5867  6300 F libc    : Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 6300 (hwuiTask1), pid 5867 (com.bpi.ng.app)
02-07 05:22:47.843  5867  6195 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xce48b0ab68d8)
--------- switch to system
02-07 05:29:09.643  8685  8840 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:29:09.643  8685  8840 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:29:09.643  8685  8840 W ResourcesManager: Found a null ResourcesImpl, skipped.
02-07 05:29:09.647  8685  8840 V ResourcesManager: The following library key has been added: ResourcesKey{ mHash=95a33ff mResDir=null mSplitDirs=[] mOverlayDirs=[/product/overlay/NavigationBarModeGestural/NavigationBarModeGesturalOverlay.apk] mLibDirs=[/product/app/TrichromeWebView/TrichromeWebView.apk,/product/app/TrichromeLibrary/TrichromeLibrary.apk,/system_ext/framework/androidx.window.extensions.jar] mDisplayId=0 mOverrideConfig=v35 mCompatInfo={420dpi always-compat} mLoaders=[]}
--------- switch to crash
02-07 05:29:10.384  8685  8888 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xd655e443eab8)
02-07 05:29:10.384  8685  8888 F libc    : Fatal signal 6 (SIGABRT), code -1 (SI_QUEUE) in tid 8888 (hwuiTask0), pid 8685 (com.bpi.ng.app)
02-07 05:29:10.438  8685  8821 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xd655e44408d8)
02-07 05:29:10.484  8685  8905 F libc    : FORTIFY: pthread_mutex_lock called on a destroyed mutex (0xd655d5df9b00)

[kristog]

Enabling "Exploit protection compatibility mode" fixed it for me on pixel 7a
With it disabled it would just crash immediately

[spring-onion]

Yep same here, thanks I'll list it as compatible.