FNZbanking - FNZ Bank AG (formerly known as ebase)

[Nordlicht-13]

Is there an existing issue for this?

• I have searched the existing issues

App name

FNZbanking

Link to app

https://play.google.com/store/apps/details?id=com.ebase.banking

App version

2.0.2

Country of the app

Germany

Build Number

UP1A.231105.001.2024010400

Device list

Pixel 5 (EOL)

Profile app tested in

Owner profile

Google Play installed?

Installed

Where did you install this app from?

Google Play Store

Google Play services Network permission revoked?

• Revoked
• Not revoked
• I did not have Google Play services installed

Native code debugging

• Allowed
• Blocked

Exploit protection compatibility mode

• Enabled
• Disabled

Stock OS compatibility

• Works
• Does not work
• Not tested

NFC payments

• Works
• Works but requires another service
• Does not work
• N/A (Not supported by app)
• Not tested

Description of the app's functionality

App work once, but when it's started the second time the accound is gone and you have to set it up again.

Are there any extra notes you think users should know about?

No response

ADB logcat of the app if necessary

No response

[spring-onion]

Hi. As in, you have to redo the registration process? What does it entail?

[Nordlicht-13]

When you start the app the first time you can add a fnz-depot with entering the depot-ID and the PIN.
Then you can use the app and look into your depot.
After closing the app, and starting it again, the depot is gone and you have to add it again.
(The app says that the pixel is already connected to the accout - you can delete this)

[spring-onion]

That's strange, I didn't come across this problem yet. I'll mark it compatible for now, I don't have a solution at hand. Thanks for the report and do let me know if anything changes.