[ACTION] Freshdesk - expand messaging

[seynadio]

For Neople
Is there a specific app this action is for?
Freshdesk

Please provide a link to the relevant API docs for the specific service / operation.
Create a reply -> https://developers.freshdesk.com/api/#reply_ticket
Create a thread -> https://developers.freshdesk.com/api/#create_a_thread
Create message for thread -> https://developers.freshdesk.com/api/#create_message_for_thread

[PrajwalLokhande2003]

Hi @michelle0927 please assign me this issue.