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Improve the UX when source credentials can't be authenticated - Authentication Prompts do not indicate the Feed and Retry count etc #8985

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nkolev92 opened this issue Jan 2, 2020 · 11 comments

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@nkolev92
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nkolev92 commented Jan 2, 2020

We try for a max of 3 times per source when a source can't be authenticated.

If you have many sources (and you don't have the rights), this could lead to getting 3 * sourceNumber prompts.

As part of this work we should also ensure that the errors are clearly communicated to the user (given that the prompts are not owned by NuGet.

@nkolev92 nkolev92 changed the title Reevaluate the frequency of prompts when a source can't be authenticated Reevaluate the number of retries when a source can't be authenticated Jan 2, 2020
@nkolev92 nkolev92 added this to the Backlog milestone Jan 2, 2020
@nkolev92 nkolev92 added Priority:3 Issues under consideration. With enough upvotes, will be reconsidered to be added to the backlog. and removed Priority:2 Issues for the current backlog. labels Jan 2, 2020
@nkolev92
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Related to #1500

@aortiz-msft aortiz-msft added Priority:2 Issues for the current backlog. and removed Priority:3 Issues under consideration. With enough upvotes, will be reconsidered to be added to the backlog. labels May 15, 2020
@aortiz-msft
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Still seeing reports about this in Developer Community

@donnie-msft donnie-msft changed the title Reevaluate the number of retries when a source can't be authenticated Improve UX (retries, login prompts, error messages) when source credentials can't be authenticated May 15, 2020
@prasethu
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prasethu commented Mar 8, 2021

@zivkan
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zivkan commented Mar 8, 2021

related, or maybe this one is a duplicate: #7814

@prasethu
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The Visual Studio Connected Experience team gets a constant influx of these questions on our support alias heavily randomizing us. Can we get this prioritized soon?

@erdembayar
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Yet another VS experience feedback dup of this.

@nkolev92 nkolev92 changed the title Improve UX (retries, login prompts, error messages) when source credentials can't be authenticated Improve UX (retries, login prompts, error messages) when source credentials can't be authenticated - Authentication Prompts do not indicate the Feed and Retry count Sep 21, 2021
@nkolev92 nkolev92 changed the title Improve UX (retries, login prompts, error messages) when source credentials can't be authenticated - Authentication Prompts do not indicate the Feed and Retry count Improve the UX when source credentials can't be authenticated - Authentication Prompts do not indicate the Feed and Retry count etc Sep 21, 2021
@nkolev92
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@donnie-msft
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@aortiz-msft
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aortiz-msft commented Feb 23, 2022

One more FeedbackTicket: FeedbackTicket 1430698: "Sign in to your account" popup every time I build

@nkolev92
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nkolev92 commented Mar 3, 2022

cc @kartheekp-ms

@pilcherd
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pilcherd commented May 6, 2022

Just experienced what was likely this today with Visual Studio 2022. We have a private VSO feed and when you open a project checked out in Visual Studio that references the private VSO feed, but the user does not have permissions to access the feed, we got infinite login requests with no detail or cause. Killing VS was the only out.

Guessed that the project nuget restore might be the cause. Added Reader permission to the VSO artifact feed and the login prompt went away.

Since all Visual Studio bug reports lead here, I am assuming this is a nuget issue.

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