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bugfix: use 'send_success_modal' pattern on case escalation, resolve early close exception #4861
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…early close exception
whitdog47
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Jun 21, 2024
metroid-samus
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Sep 25, 2024
…early close exception (#4861)
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If a user closes the modal early, which they usually do, an exception is raised because Slack loses track of the corresponding
view_id. Here, we send the initial modal immediately to confirm an action has occurred and use thesend_success_modalto send the final modal (which handles this exception gracefully).