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24 changes: 19 additions & 5 deletions src/dispatch/plugins/dispatch_slack/case/interactive.py
Original file line number Diff line number Diff line change
Expand Up @@ -19,8 +19,10 @@
UsersSelect,
)
from slack_bolt import Ack, BoltContext, Respond
from slack_sdk.errors import SlackApiError
from slack_sdk.web.client import WebClient


from sqlalchemy.exc import IntegrityError
from sqlalchemy.orm import Session

Expand All @@ -39,6 +41,7 @@
from dispatch.plugin import service as plugin_service
from dispatch.plugins.dispatch_duo.enums import PushResponseResult
from dispatch.plugins.dispatch_slack import service as dispatch_slack_service
from dispatch.plugins.dispatch_slack.enums import SlackAPIErrorCode
from dispatch.plugins.dispatch_slack.bolt import app
from dispatch.plugins.dispatch_slack.case.enums import (
CaseEditActions,
Expand Down Expand Up @@ -224,16 +227,22 @@ def handle_update_case_command(

case = case_service.get(db_session=db_session, case_id=context["subject"].id)

# assignee_initial_user = client.users_lookupByEmail(email=case.assignee.individual.email)[
# "user"
# ]["id"]
try:
user_lookup_response = client.users_lookupByEmail(email=case.assignee.individual.email)
assignee_initial_user = user_lookup_response["user"]["id"]
except SlackApiError as e:
if e.response["error"] == SlackAPIErrorCode.USERS_NOT_FOUND:
log.warning(
f"Unable to fetch default assignee for {case.assignee.individual.email}: {e}"
)
assignee_initial_user = None

blocks = [
title_input(initial_value=case.title),
description_input(initial_value=case.description),
case_resolution_reason_select(optional=True),
resolution_input(initial_value=case.resolution),
assignee_select(),
assignee_select(initial_user=assignee_initial_user),
case_status_select(initial_option={"text": case.status, "value": case.status}),
case_type_select(
db_session=db_session,
Expand Down Expand Up @@ -1479,7 +1488,12 @@ def edit_button_click(

@app.view(
CaseEditActions.submit,
middleware=[action_context_middleware, db_middleware, user_middleware, modal_submit_middleware],
middleware=[
action_context_middleware,
db_middleware,
user_middleware,
modal_submit_middleware,
],
)
def handle_edit_submission_event(
ack: Ack,
Expand Down