A professional ticket management system with customer submission portal and staff dashboard featuring admin authentication, ticket lifecycle management, and real-time updates. Inspiration was from my Job as a Help Desk Technician wanted to try to replicate those changes!
✅ Clean Project Structure - Well-organized files and folders ✅ Proper Dependencies - Updated package.json with all metadata ✅ Security Best Practices - Environment variables and .gitignore ✅ Testing Included - Authentication and workflow test scripts ✅ Production Ready - Configuration examples and deployment notes ✅ Open Source License - MIT license for sharing
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Full-Stack Development - Node.js backend + frontend
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Authentication & Security - Session management, password hashing
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Modern Web Development - Responsive design, REST APIs
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Project Organization - Professional file structure
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Documentation Skills - Comprehensive README and guides
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Testing Capabilities - Automated test script