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Expand Up @@ -16,7 +16,7 @@ You can download or clone the source code for all the scenarios bot samples from
## Commerce bot scenario
The [Commerce bot](bot-service-scenario-commerce.md) scenario describes a bot that replaces the traditional e-mail and phone call interactions that people typically have with a hotel's concierge service. The bot takes advantage of Cognitive Services to better process customer requests via text and voice with context gathered from integration with backend services.

In the Commerce bot scenario, a customer can make a request for concierge services with a hotel. She is authenticated via an Azure Active Directory v2 authentication endpoint. The bot can look up the customer's reservations and and provide different service options. For example, the customer might book a cabana by the pool. The bot uses Language Understanding Intelligent Services (LUIS) to parse the request and then the bot walks the user through the process of booking a cabana for an existing reservation.
In the Commerce bot scenario, a customer can make a request for concierge services with a hotel. She is authenticated via an Azure Active Directory v2 authentication endpoint. The bot can look up the customer's reservations and provide different service options. For example, the customer might book a cabana by the pool. The bot uses Language Understanding Intelligent Services (LUIS) to parse the request and then the bot walks the user through the process of booking a cabana for an existing reservation.

## Cortana Skill bot scenario
The [Cortana Skill bot](bot-service-scenario-cortana-skill.md) scenario takes advantage of Cortana. Using the natural interface of your voice and a custom Cortana Skill bot, you can ask Cortana to speak to a organization, such as a mobile auto detailing company, to help you make an appointment based on where you’re at when you make the call. The bot can provide a list of services, times available, and duration.
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