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[Bug]: Balances not updating after sending tokens #39644

@Labronski

Description

@Labronski

Describe the bug

Users report balances not updating after sending or swapping their tokens. After the transactions is completed they can still see the previous balance of the token they sent/ swapped.

Expected behavior

Token balances update after sending/ swapping tokens.

Screenshots/Recordings

Image

https://etherscan.io/address/0x262d97ae956b2e595af40f30523ab16ede0585c2#asset-tokens

DragonX balance should be 0

Steps to reproduce

Unknown. Not able to reproduce.

Here are example transactions that this happened for:
https://etherscan.io/tx/0x0c4c2d8484eb1b2246944030636bd73ee738da6e2aa5e3ed71c4b4408826ea2b
https://etherscan.io/tx/0x948063065df61d7deea4ae3fd30a2cf895e7ab463fd73f5255b058bed71b0bd3
https://etherscan.io/tx/0x143bab452f111b74b0bd13fa5a9961a21e2e40974d79397ed7803582c0a195c7

Error messages or log output

Where was this bug found?

Live version (from official store)

Version

13.15

Build type

None

Browser

Chrome

Operating system

Windows

Hardware wallet

No response

Additional context

Three reports on 13.15. We do have some from 4 days ago that had balance issues on Mobile, 6.61.6.

Severity

No response

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    Labels

    Sev2-normalNormal severity; minor loss of service or inconvenience.regression-prod-*Regression bug that was found in production in release *team-assetstype-bugSomething isn't working

    Type

    Projects

    Status

    To be triaged

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